Office & Logistics Manager

**Job Summary**: We are seeking a highly organized and experienced Logistics and Office Manager to oversee the efficient receipt, storage, and dispatch of goods, as well as manage office operations. This role is crucial for ensuring smooth warehouse operations and office administration to meet customer demands and company targets.

**Key Responsibilities**:

- **Logistics Management**:

- Lead and manage the logistics function of the team; both import and export; ensuring proper documentation, working with the sales team to liaise and negotiate with suppliers, manufacturers, and vendors.
- Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency.
- Process claims for defective products, short shipments, missing parts, and any other discrepancies in shipment for both local and regional orders.
- Direct, optimize, and coordinate the full order cycle; working closely with the sales team and back-end operations to maximize customer service levels.
- Organize and manage internal and external stock audits and reconcile inventory counts.
- Assist in monitoring and following up with salespersons regarding collections.
- Control credit note issuance to safeguard the interest of the company.
- Assist on a need-to basis to attend to sales inquiries, including telephone inquiries and walk-in customers in the showroom.
- **Office Management**:

- Manage the office general administration including data entry, order processing, invoicing, maintaining proper documentation and filing, and ensuring the orderliness of the office environment including the pantry.
- Oversee daily office operations and administrative tasks.
- Manage office supplies and equipment inventory.
- Any other ad-hoc projects and/or assignments which might be assigned by the company.
- Handling ABLOY Master Key system orders; including safe keeping of Master Key system records, and disposal of Master Key codes upon order completion, ensuring strict control and maintaining proper records for restricted key duplication.

**Qualifications**:

- **Educational Requirements**:

- Diploma in Logistics & Operations Management or relevant qualifications from a local polytechnic/post-secondary institution.
- **Work Experience**:

- Minimum of 5 years of relevant working experience in leading the logistics operations of a company.
- Experience with office management and administrative tasks.
- Proficiency in ERP platforms such as SAP, Oracle, or Microsoft Dynamics.

**Skills**:

- Excellent leadership, communication, and organizational skills.
- Ability to work in a fast-paced, deadline-driven environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong problem-solving and analytical skills.
- Knowledge of logistics software and inventory management systems.

**Salary**: Competitive, based on experience.

**We are the ASSA ABLOY Group**
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.