Senior Software Offering Manager

2 weeks ago


Singapore Vertiv Group Corp Full time

**Who we are**:
Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way to meet this accelerating demand for data — one driven by passion and innovation.

**Why Join Us?**
- Meaningful and Fulfilling Work
- Inspiring and Caring Leaders
- Global Talent Center
- Recharge Your Potential

**JOB SUMMARY**:You will play a key role in defining, developing, and managing our software solutions portfolio for Asia and India. You will be responsible for driving the success of our software offerings, ensuring they align with customer needs, market trends, and the company's strategic goals.

**RESPONSIBILTIES**:

- Product Strategy: Develop and execute the product strategy, defining short-term and long-term goals, market positioning, and product roadmaps.
- Market Research: Conduct market research to identify customer needs, competition, and emerging trends in the product solutions space.
- Product Development: Collaborate with cross-functional teams to define and prioritize software product features, enhancements, and innovations.
- Requirements Definition: Clearly define product requirements, user stories, and use cases. Prioritize features based on customer impact and business value.
- Product Lifecycle Management: Throughout the product lifecycle, as a key stakeholder, have close collaborate with Global team to ensure region needs are met.
- Product Launch: Lead the product launch process, including defining the go-to-market strategy, setting pricing, creating marketing materials, sales enablement and coordinating with sales and customer support teams to support the successful launch and adoption.
- Customer Engagement: Engage with customers (both internal and external), gather voice of customers (VOCs), and build strong customer relationships to understand their needs and pain points, ensuring our solutions meet their requirements.
- Margin & Revenue Growth: Responsible for product margin and growth. Close collaboration with Sales to drive growth by identifying upsell and cross-sell opportunities, pricing optimization, and other margin & revenue enhancement strategies.
- Competitive Analysis: Keep a close watch on the competitive landscape, understand competitor offerings, and develop strategies to maintain a competitive edge.
- Collaboration: Work closely with engineering, marketing, sales, and other teams (regionally and global) to ensure alignment and successful delivery of software solutions.
- Performance Metrics: Establish and track key performance indicators (KPIs) to measure the success of product offerings, such as sales performance, customer satisfaction, and profitability.
- Stakeholder Communication: Effectively communicate the product strategy, progress, and updates to internal and external stakeholders.

**REQUIREMENTS**:

- Bachelor's degree in business, computer science, or a related field.
- Proven experience in product life cycle management, with a track record of successful product launches and growth.
- 5 years minimum of product/program management experience in the industry.
- Strong understanding of cloud and software development processes and technologies.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Ability to analyze and interpret market data, customer feedback, and competitive information.
- Strong project management and organizational skills.
- Strategic thinking and a customer-centric mindset with a focus on delivering value.



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