Head of Operational Risk Advisory Asia

**The Role**:
Across London, Houston and Singapore we have a variety of commercial facing Operational Risk roles. These are titled “Head of Operational Risk Advisory” for each of the main commercial Lines of Business, eg. Products, Global Crude, Energy and Environmental Products etc. These roles are a direct result of the size and complexity of Shell Trading & Supply (T&S) having increased substantially over the past few years and the expectations around risk management from a regulatory perspective have also shifted for Energy trading, and these roles are front and centre of our ambitions to strengthen the risk management capabilities of the organisation from a people, process, data and systems perspective in both the first and second lines of defence, in turn shaping how shell is Powering Progress and enabling the energy transition. Come and help us deliver at pace and be part of our change.

The Head of Operational Risk Advisory roles for each main commercial LoB are new second line role and will work in partnership with 1LOD to embed the components of the integrated framework for the Risk Management Approach across T&S. The role will report to the T&S Head of Operational Risk Advisory and be a trusted advisor to the Commercial businesses and functional partners, to implement pragmatically & commercially the integrated framework as the maturity of the function develops over time.

**What’s the role?**
- Provide 2nd line business-facing expertise and guidance on Operational Risk topics
- Support and partner with the business/BIAM teams to implement components of the integrated framework for the Risk Management Approach providing appropriate training, ongoing guidance and respectful challenge
- Support business decisions by providing advice and direction to the commercial businesses on the health of the LoB control frameworks for Operational Risk
- Contribute to LoB governance meetings related to the Operational Risk profile
- Escalate operational risk/control issues to commercial stakeholders and advise on steps to be taken by the business to manage and/or mitigate the issue
- Operate as a credible advisor on risk management relating to Front Office Controls and Supervision
- Promote a positive risk culture which supports a “Learner Mindset” around operational risk issues and encourages learnings from incidents
- Support documentation of Control Learning Events (or equivalent “lessons learned”) by 1LOD and, where appropriate, facilitate the “read across” in the LoB / T&S
- Support the commercial business in assessing the design and effectiveness of business controls for Operational Risk whilst providing independent challenge and independent assurance where appropriate
- Escalate operational risk/control issues to senior commercial leaders and advise on steps to be taken by the business to manage and/or mitigate the issue

**What we need from you?**
- Must have demonstrable deep experience of having worked at a large complex peer institution (Oil & Gas Major, Independent Commodity Trader, Investment Manager / Bank,) in a first or second line risk and control team
- Ideally experience of physical and financial commodity trading and/or having worked in a regulated trading business
- Technical understanding of the suite of controls which are generally employed to mitigate various types of Operational Risk within a complex trading organisation and ability to articulate “what does good look like?”
- Deep understanding and technical knowledge of non-financial risk management in a complex Trading organisation specific to the LoB
- Clear understanding of the “3 Lines of Defence” model and segregation of duties for each LOD.
- Proven ability to work in partnership with the 1st line of defence to deliver pragmatic risk management solutions and relevant for the business

**Leadership Requirements for the role**:

- Strategic thinker with a proven ability to articulate a vision and to communicate this vision to key stakeholders
- Commercial understanding and good judgement to provide advice, whilst balancing risk and reward
- Strong communication skills, confidence to speak up and challenge plus ability to form effective relationships with stakeholders across Commercial, Risk, Compliance and Finance organisations as well as other support functions
- Experience in leading and motivating teams, including proven ability to manage and deliver through others, working with people from different cultural backgrounds and in a virtual, global environment

Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region.