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Support Manager

2 weeks ago

Jurong West, Singapore Expand Communications Pte Ltd Full time

**Overview**

You will be in charge of back of house (B.O.H.) operations for the Customer Experience (CX) center at the new state-of-the-art Hyundai Motor Group Innovation Center in Singapore (HMGICS). You will provide support in assets, inventory and HR management, ensuring seamless operations for visitors and customers through high-quality customer service, trust and professionalism.

The customer experience center will be an exciting new attraction in Singapore and a first-of-its-kind in the automotive industry. HMGICS will not just be a retail space showcasing cars, but a whole new lifestyle and experiential destination in Singapore.

Visitors will be able to take a peek into how Hyundai’s IONIQ EVs are built, get into an IONIQ EV and be taken on a ride at the sky track or even test drive an EV along designated routes. On top of that, HMGICS is in the midst of preparing many other experiential formats for visitors to experience ‘Progress for humanity’, Hyundai’s brand philosophy. The objective is to showcase futuristic, human-centered concepts not just in mobility, but also in sustainability, food, meaningful partnerships, and more.

**Roles & Responsibilities**

**Operational Support**
- Manage HMGICS assets and inventory through processes like material procurement and administrative tasks
- Provide support to Operation Manager and Experience Managers on HR matters such as HR scheduling and administrative tasks
- Provide support in B.O.H. work processes
- Implement safety and emergency response management manuals

**Requirements**:

- A relevant Bachelor's degree
- Minimum 3-7 years of experience in Customer Experience Space Management and HR-related duties
- Experience and professional knowledge in HR, B.O.H and inventory management processes
- Reliable, responsible and communicative
- Knowledge of the automobile industry will be beneficial
- Proficiency in MS-Office
- Proficiency in English is required
- Proficiency in Korean language is beneficial for communication with HMGICS Head Office and international visitors
- Shift work including weekends

**About Hyundai Motor Group Innovation Center in Singapore (HMGICS)**

**Salary**: $5,000.00 - $6,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift
- Holidays
- Late shift
- Monday to Friday
- Shift system
- Weekend availability

Work Location: In person
- Health insurance