Senior / Principal Engineer, IT Services

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net’s Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

DESIGNATION : Senior / Principal Engineer, IT Services (Network)

RESPONSIBILITIES

1-Net is fast transforming itself into Asia’s Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It’s uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

This role is required to managed and support 1-Net’s IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

**Responsibilities**

This role is required to managed and support 1-Net’s IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.
- Support for corporate and customer IT infrastructure and projects in delivering services according to SOP to meet prescribed SLA.
- Participates in technical research and development to enable continuing innovation of IT services
- Performance monitoring, preventive maintenance and patch management of IT equipment to ensure optimum performance. To propose capacity upgrade or replacement when required
- Perform daily rectification of IT operational issues and change requests within expected service level agreement.
- Management and administration of network and security infrastructure such as Routers, Switches, Firewalls, VPN, endpoint security, etc.
- Provide diagnoses, resolution, and documentation in all aspects of supporting, implementing and managing an enterprise network environment.
- Provide installation, configuration, implementation, integration and commissioning of IT solution to internal and external customers
- Proactively source for better IT solutions or services to optimize business operational efficiency and business growth via IT solutions and process changes
- Perform schedule maintenance routine and update records for performance analysis.
- Responsible for planning and deployment of new and existing systems for internal and external
- Maintain process documentation and follow approved standard operation procedures (SOP).
- Participate in certification requirements for QMS/ISMS/BCMS/PCI-DSS/OSPAR, etc

QUALIFICATIONS
- Minimum Diploma or Degree in Computer or other IT related field of study
- Basic network certifications such as CCNA preferred
- ITIL v3 or v4 preferred
- Must possess Network troubleshooting skills and experience with installation and configuration of networking devices (switches, routers, firewalls, VPN, proxy and other network appliances).
- Must possess IT trouble shooting skills and experience with Operating Systems (RH Linux, Centos, Ubuntu, Windows Servers)
- Basic Cloud Virtualisation technology knowledge like AWS, VMWare, and Microsoft Hyper-V, Azure, Openstack, etc
- Basic understanding of cloud / enterprise networking and security best practices
- Knowledge of OS/Application security hardening.
- Excellent networking concept and Switch & routing knowledge
- Possess a strong sense of urgency
- Problem solving skills and ability to work under pressure
- Good command of English, both written and spoken.
- Customer focus, continuous learning, decision making and gaining commitment
- Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands