
Customer Care Consultant
6 days ago
**Customer Care Consultant (Billing) 80-100% (DE/FR) Link wurde kopiert**:Bewirb dich jetzt
Als grösster Webhosting-Anbieter der Schweiz prägen wir seit über 20 Jahren die Entwicklung des Internets in der Schweiz mit. Wir haben uns als etablierter Marktführer eine junge Kultur erhalten: Kollegialität, flache Hierarchien, Professionalität und eine ungezwungene Stimmung prägen unseren Arbeitsalltag. Bei uns bist du kein Rädchen einer Maschine, sondern es erwarten dich vielseitige Aufgaben mit hoher Eigenverantwortung. Jeder unserer 78 Mitarbeitenden weiss, wie er zu unserem Erfolg beiträgt. In Rapperswil fühlen wir uns in unmittelbarer Nähe zu Bahnhof, See und Altstadt zuhause. Unsere grosszügigen Büros, die Design und Industrieflair verbinden, bieten uns hier den perfekten Rahmen für erfolgreiches Arbeiten.
- Beratung und Support machen für unsere Kunden den grossen Unterschied und heben uns spürbar von unseren Mitbewerbern ab. Damit wir genügend Zeit für die vielseitigen Anliegen unserer Kunden haben, arbeiten rund die Hälfte unserer Mitarbeitenden im Kundensupport.
- Als Mitarbeitende im Customer Care Billing berätst Du unsere Kunden in administrativen Anliegen zu Rechnungen, Inhaberwechseln oder Zahlungsmethoden.
**Das sind deine Aufgaben**:
- Buchhalterischer/administrativer Kundensupport in Wort und Schrift (DE,FR)
- regelmässige Stellvertretung der Empfangsmitarbeitenden
- Allgemeine Büroarbeiten
**Das bringst du mit**:
- Erste Berufserfahrung im Dienstleistungs
- oder im kaufmännischen Bereich
- Verhandlungssichere Kenntnisse in Deutsch und Französisch (mind. B2-Level) in Wort und Schrift
- Kenntnisse in der Buchhaltung
- Interesse an Informatik (v.a. Internettechnologien)
- Kommunikativ, flexibel, belastbar und hilfsbereit
- Gesundes Durchsetzungsvermögen, Eigeninitiative und hohe Motivation
**Das bieten wir dir - unter anderem**:
- Unterstützung bei Weiterbildungen
- Kostenbeteiligung an Fitnessabo, ÖV-Abo/Parkplatz sowie Mobile-Abo
- Nur 8 Minuten zu Fuss von Bahnhof, Altstadt und See in Rapperswil
- 5, 6 oder bis zu 8 Wochen Ferien (je nach Dienstalter)
- Topmoderne Büros inkl. Kaffeebar, Entspannungsräume, Gamezimmer etc.
- Ein tolles, starkes Team mit familiärem Umgang
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