Clinic Manager
2 weeks ago
Gutcare is a fast-growing, award-winning Gastroenterology Medical Centre in Singapore established in 2014. Since then, we have grown and established our footprint in 6 private hospitals in Singapore. We were also awarded the Gastroenterology Medical Centre of the Year in Asia-Pacific for three years consecutively since 2019.
**At Gutcare, you’ll enjoy**:
- 20 days of annual leave per year
- Additional leave benefit (happy) such as birthday leave, family care leave
- Medical insurance for yourself, including $150 for your dental wellness per year
- Yearly performance bonus dependent on your performance
What you will be working on:
**Clinic Management**
- Oversee the clinic operations of the assigned clinics such as staff scheduling and management, patient flow management, handling patient feedback and complaints, stock projection and taking and supporting clinic administration
- Develop and implement patient-care policies and procedures together with other stakeholders and in compliance with regulatory requirements
- Identify opportunities and implement process improvements, streamlining workflows, and increase work efficiency
- Review existing policies, processes, guidelines and training program to ensure that our staff provides a good patient experience
- Manage a team of staff (depending on the clinic) which includes providing counselling, training and development and to improve their performance
**Project Management**
- Participate in various stages of new projects and initiatives
- Develop project plans, including workflow, timelines and budgeting and managing resources
- Monitor progress and provide regular status updates to management, including reporting on key metrics and project outcomes
- Work closely with doctors, clinic staff and other stakeholders to operationalise new project processes effectively and efficiently
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