Business Process Outsource

7 days ago

Tampines, Singapore UPS Full time

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

BPO Payroll Supervisor is responsible for maintaining accuracy of the monthly balance sheet reconciliations and journals for multiple legal entities. The role reports to Global Process (GPO) Payroll manager.

Job Duties & Responsibilities
- Perform month end account review, including control Account checks and correcting journal entries to clear
- Monitor close progress and review BPO Journal Entry Dashboard for assigned entities for task completion status
- Review Overdue Items Report, follow up with BPO and escalate overdue items as needed
- Conduct pre/post close calls with each tower lead to review finance activity (monthly and quarterly)
- Approve journal entries and Blackline reconciliations
- Run report in Blackline and review accounts for aging and value. Perform research and work with BPO owner to resolve. Develop an action plan to resolve open balance sheet R-items >60 days and >$100K
- Generate GL reports, perform trend analysis, and commence Variance Analysis
- Prepare Tower Close Package consisting of variance analysis with commentary, risk and issues log, Balance Sheet Aging (R-Items)
- Monitor BPO performance against the terms of the SLAs. Escalate discrepancies along with CAP to BPO Management Tower Leads. Oversee the implementation of CAP.
- Act as liaison between UPS stakeholders and BPO to fulfill information requests and answer questions
- Ensure completion of DLPs
- Assess training needs and identify plan to deliver required training
- Be informed of and implement changes to the SLA
- Review post-close BPO Journal Entry activities to identify opportunities to decrease transaction volume and increase efficiency
- Update risk and issue log
- Work across towers to identify and implement process improvement opportunities
- Manage BPO disaster recovery planning, updates, and testing as well as contingency plans
- Ensure BPO compliance with ACR record retention policy
- Work with GAC BPO Management Tower Leads to understand new responsibilities as part of migration of new work. Assess the need for changes to the SLA to accommodate the migration of new work

Job Requirements
- Minimum Bachelor’s degree in Accounting
- Possesses at least 3-5 years relevant experience in accounting or internal audit or public accounting in any industries
- Applies accounting theory and principles are mandatory
- Attention to detail and possess good analytical, problem solving skill
- Good written, verbal and interpersonal communications skills to work collaboratively with different stakeholders and remote teams
- Proactive and independent team player who enjoyed working in dynamic environment
- Some experience in people management

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

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