Wealth Client Segments Control Testing Leader

The Wealth Client Segments Control Testing Utility is responsible for the testing of controls designed and owned by the Citi’s Wealth Segments (i.e., client-facing) businesses.

This position reports to the Wealth Client Segments Control Testing Lead, within the USPB-Wealth-Common Control Testing Utility; and is an execution-oriented individual contributor position accountable for end-to-end controls monitoring - i.e., operational controls performance assurance/testing - which includes design, execution, results reporting, and insight sharing related to the above scope of controls monitoring/testing.

Excellent communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, particularly colleagues in other areas and occasional external customers. Accountable for significant controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy.

**Responsibilities**:

- Supports the Wealth Client Segments Control Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
- Carries key responsibility for Control Design Assessment (CDA) by executing CDA checklist/procedures for controls and recording results in Citi Risk & Control (CRC).
- Owns significant portions of control testing design activity, which includes writing control testing tool descriptions, and completing control testing and QUEST setup.
- Develops control testing procedures in Confluence and is responsible for obtaining necessary signoffs from covered businesses and functions.
- Performs a uniquely significant role on training Central Execution team overseas on all designed control testing tools and established control testing procedures.
- Has the ultimate decision on controls testing outlier disputes, holds the responsibility to raise concerns through IMPACT Concerns or QUEST Observation Logs based on the Business.
- Creates materials for Operational Risk Forums (ORF) and senior meetings as needed and investigates causes for results that are deviating from trends and escalate situations that pose excessive risk(s).
- Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
- Supports team members on topics ranging from control testing design to performance management and control testing platforms basics.
- Helps drive continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
- Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
- Support other relevant work efforts of the department where needed and as directed by their manager.

**Qualifications**:

- 5+ years relevant experience, 3+ years in Risk & Controls roles.
- Subject matter expert on controls design, execution and/or control testing.
- Excellent understanding of MCA (Managers Control Assessment) frameworks and processes.
- Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
- Effective communication, written and presentation skills.
- Strong people and relationship management skills with the ability to influence others and foster a sense of collaboration.
- Independent thinker and able to perform a credible challenge of businesses/functions.
- Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
- Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 65, 53, 55, 66).

**Travel Requirement**:

- Less than 10%.

**Education**:

- Bachelor’s/University degree, Master’s degree preferred.

**Primary Locations**:
Changi**Job Family Group**:
Risk Management
- **Job Family**:
Business Risk & Control
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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