Service Now Delivery Lead

1 week ago

Singapore ZENITH INFOTECH (S) PTE LTD. Full time

**Zenith Infotech is an established IT Recruitment Company in Singapore for the last 27 years
Presently we have a Job Opening for a Service Now Delivery Lead

**Job Scope & Requirements**
- Lead the planning, execution, and delivery of ServiceNow projectsfrom initiation to completion, ensuring on-time and within-budget delivery
- Serve as the primary point of contact for clients, understanding their needs, managing expectations, and ensuring satisfaction throughout the project lifecycle.
- Collaborate with clients and internal stakeholders to design innovative and effective ServiceNow solutions that address business challenges and drive value.
- Ensure that delivered solutions meet quality standards, adhere to best practices, and align with ServiceNow platform capabilities.
- Identify and mitigate project risks, proactively addressing issues to prevent delays or escalations.
- Drive continuous improvement initiatives to enhance service delivery processes, methodologies, and tools.
- Minimum of 8 years of experience in ServiceNow implementation and delivery

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