IT Service Delivery Lead

2 days ago

Singapore Michael Page Full time

Join to apply for the IT Service Delivery Lead role at Michael Page Join to apply for the IT Service Delivery Lead role at Michael Page Global exposure and opportunities to work on cross-border projects Offers exposure to diverse projects and technologies Global exposure and opportunities to work on cross-border projects Offers exposure to diverse projects and technologies About Our Client Our client is a global MNC energy company and headquartered in Singapore. Job Description Deliver and manage IT services based on the service catalogue, ensuring timely solutions and project completion aligned with yearly plans and SLAs. Monitor IT service management processes, act as problem owner when needed, and advise management on service improvements and innovations to enhance customer satisfaction. Lead the team by setting performance targets, developing skills, providing guidance, and fostering growth through training and feedback. Build and maintain strong relationships with business stakeholders, end users, suppliers, and partners to optimize service delivery and stay aligned with business needs. Oversee contract finances, implement sourcing strategies, control budgets, and identify cost-saving opportunities. The Successful Applicant Bachelor's degree in IT or equivalent experience. At least five years' experience working in IT service delivery. Strong track record of consistently delivering IT services with a focus on continuous improvement. Ability to build and maintain relationships with business stakeholders and end users to ensure excellent service delivery and customer satisfaction. Relevant certifications such as ITIL Foundation, Lean Six Sigma, Microsoft Workplace, and leadership training are preferred. What's On Offer As a growing firm with a tightly-knit team, the successful candidate will get the chance to contribute to a highly performing team while having the autonomy to make certain decisions for the team. Contact: Winson Low (Lic No: R / EA no: 18C9065)Quote job ref: JN- Michael Page International Pte Limited, company number N (including Page Executive A) and Page Personnel Recruitment Pte Ltd (Registration Number: C)) operates under the EA Licence Numbers of 18S9099 and 18C9065. Industries Oil and Gas, Mining, and Wholesale Furniture and Home Furnishings Referrals increase your chances of interviewing at Michael Page by 2x Sign in to set job alerts for “Service Delivery Lead” roles. Senior Solution Leader or Senior Delivery Lead SVP - Applications Development Delivery Lead - Flexcube (Hybrid)Manager/Senior Manager, Customer Services, NMC Service Delivery Manager (Customer Success / Post Sales)PMO Lead - Strategic Delivery & Governance (Singapore)Information Technology Service Delivery Manager Head, Continuous Improvement (Hub Performance & Operational Excellence)Mgr/ Senior Mgr/ Assistant Director, Service Design and Management Department 2Senior Manager/Associate Director (Procurement System)Queenstown, Central Singapore Community Development Council, Singapore 2 hours ago Asst/Section Manager, Cabin Services (Customer Experience)Service Delivery Director - System Integrator (SI) Environment T&T Manager - ETP As A Service/Opearate (Service Delivery Lead - SAP) - MY/SG Techno-Functional Delivery Lead (Financial Services) Senior Manager (Thai Speaking)Head of Client Services and Operations - ASEAN & North Asia We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

  • Manager, IT Service Delivery, ETS

    1 week ago

    Singapore Delivery Hero Full time $80,000 - $120,000 per year

    Company Descriptionfoodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of...

  • Program Delivery Lead

    28 minutes ago

    Singapore PALO IT Full time

    Join to apply for the Program Delivery Lead (People Manager)role at PALO IT PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We are small enough to care locally, big enough to...

  • Program Delivery Lead

    2 days ago

    Singapore PALO IT Full time

    Overview PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified...

  • Program Delivery Lead

    1 week ago

    Singapore PALO IT Full time

    Overview PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B...

  • Program Delivery Lead

    2 weeks ago

    Singapore PALO IT Full time

    **Who We Are** **Build. Scale. Sustain.** PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. **We do the right thing, and we do it right.**We're proud to be a World Economic Forum...

  • Program Delivery Lead

    1 week ago

    Singapore Palo IT Full time $120,000 - $180,000 per year

    Who We AreBuild. Scale. Sustain.PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and...

  • Program Delivery Lead

    45 minutes ago

    Singapore PALO IT Full time

    PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. We...

  • IT Service Delivery Lead

    41 minutes ago

    Singapore Vopak Full time

    Join to apply for the IT Service Delivery Lead role at Vopak Join to apply for the IT Service Delivery Lead role at Vopak Get AI-powered advice on this job and more exclusive features. Start your career as an IT Service Delivery Lead at Vopak and be responsible for contributing to and managing the day to day activities and tasks of the team. You will develop...

  • IT Service Delivery Lead

    2 weeks ago

    Singapore Vopak Full time

    Singapore- Singapore- IT- 40 hours**Description of** **this vacancy**: Start your career as an **IT Service Delivery Lead** at Vopak and be responsible for contributing to and managing the day to day activities and tasks of the team. You will develop the team to a self-supporting level and direct the team to objectives based on the strategic vision of the...

  • IT Service Delivery Lead

    4 weeks ago

    Singapore Michael Page Full time

    Join to apply for the IT Service Delivery Lead role at Michael Page Join to apply for the IT Service Delivery Lead role at Michael Page Global exposure and opportunities to work on cross-border projects Offers exposure to diverse projects and technologies Global exposure and opportunities to work on cross-border projects Offers exposure to diverse...