People Operations Coordinator

3 days ago

Singapore HashiCorp Full time

**About HashiCorp**:
At HashiCorp, we're building a generation-defining infrastructure software company, powered by our core principles and a growing team of talented, committed professionals working together to help organizations seamlessly transition to and operate in the cloud. Founded in 2012 and headquartered in San Francisco, 85 percent of our employees work remotely, strategically distributed around the globe. From our inception we built the company with a remote-first approach because we believe talent has no boundaries.

**About the role**

You will play a meaningful role in supporting the employee experience from onboarding through offboarding and everything in between. You will manage employee onboarding, offboarding, and coordinate our Singapore benefit and leave programs. This is a superb chance to create an impact on the employee experience. This role reports to the Manager, People Operations.

**In this role you can expect to...**
- Be the first point of contact in region for HR questions providing an outstanding employee experience
- Be responsible for the pre-boarding and onboarding process for employees in APJ (Asia-Pacific and Japan** **with a focus on the India region) ensuring all required new hire documentation has been completed (inc. employee handbooks, benefit enrollments, etc.).
- Be the Subject Matter Expert for onboarding platforms, ensuring all issues are resolved for seamless accuracy of new hire set up
- Key liaison between internal Payroll team and new hires to ensure new employees are accurately processed in a timely manner
- Support the APJ Benefits team with enrollments, terminations and queries
- Process and coordinate leave of absences for employees within the APJ region
- Manage the employee offboarding process for employees in the APJ region including coordinating with internal teams (Benefits, Payroll, Equity, etc.) to efficiently offboard employees
- Help maintain the team ticketing system by assigning tickets and responding to all requests (employment verifications, employee queries, etc.) to agreed SLAs
- Maintain data integrity in Workday and other People systems including processing employee changes and conducting regular audits as the need arises

**You may be a good fit for our team if you have...**
- 1+ years of professional experience in a similar operations/benefits role
- Experience working within the India region
- Solid attention to detail with a process orientation focus; you have the ability to follow process flows/documentation and call out discrepancies
- The ability to adapt quickly to changes in a fast-paced environment
- Strong written and verbal communication skills
- Strong organization skills and the ability to work collaboratively with team members
- A learning mindset; you have an ongoing interest and passion for learning
- Experience with access to sensitive information and ability to maintain confidentiality
- Experience with Workday is a plus
- Prior experience working with multiple countries in APJ with reference to India is a plus
- Knowledge of languages spoken in APJ is a plus

LI-EW1 #LI-REMOTE

HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

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