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Retail Store Manager

2 weeks ago

Singapore THE GREEN COLLECTIVE SG PTE. LTD. Full time

**About The Green Collective SG**We are SEA’s first collective concept (and possibly the largest aggregator platform) of sustainable brands curated based on the UN Sustainable Development Goals. Since our start in 2018, we have worked with over 100 sustainable brands (or Green Kakis as we call them), organised over 100 workshops and talks and enabled small sustainability focused entrepreneurs to grow and scale their business. While we are still a young company, we have been growing quickly and as a mission driven company, we want to help more consumers discover sustainable products and reduce their footprint on the planet.

**JOB TITTLE - The Role: Collective Manager -Retail**As the Retail Manager, you will plan and direct the day-to-day operations of the store, develop strategies to improve customer service, drive sales in the Collective, increase profitability, suggest improvements in policies and marketing programs that may increase sales and grow the existing community of the Collective. Maintain high standards and conditions and foster a positive environment while ensuring that the actions taken are in line with the Spirit of the Collective.

**What are you expected to do?**:

- Ensure smooth operations of the Collective
- Supervise retail team and ensure compliance with SOPs.
- Train, motivate, guide and oversee new brands onboarding in the Collective.
- Manage roster.
- Uphold the spirit of the collective.
- Ensure superior customer service
- Deliver excellent customer service to ensure high levels of satisfaction.
- Respond to customer’s feedback, complaints and concerns in a professional manner. -Uphold the Spirit of the Collective’s principles, relevant for customer service.
- Drive sales at the Collective -Suggest sales strategies to increase traffic and profitability.
- Meet monthly sales targets.
- Propose innovative ideas to increase sales.
- Work with brands to bring in effective marketing displays for the sales floor.
- Develop a schedule of activities and promotions.
- Prepare reports on customer requirements, buying trends etc. Visual merchandising
- Maintain outstanding store conditions and visual merchandising standards according to the professional Visual Merchandiser monthly guidelines.

**What we provide you**:

- An opportunity to work with one of the hottest sustainable startups in SG
- Competitive compensation with huge chances to grow within the company,
- Being part of a high growth dynamic environment,
- Working directly with experienced co-founders and being part of driving the strategic direction for the Collective.

**Who you are expected to be**:

- 3years experience as Retail Manager
- Interest and passion to work in startup environment
- Powerful leading skills
- Independent and decisive skills
- Customer management skills
- Strong organisational skills
- Good communication and interpersonal skills

Local applicants

**Job Types**: Full-time, Permanent

**Salary**: $2,200.00 - $3,300.00 per month