Application Support Manager

3 days ago

Rochor, Singapore Evooq Full time

**Company Description**:

- At Evooq, we are building an ecosystem of solutions that combine data, technology and investment expertise. Finance professionals use our solutions to rapidly identify investment opportunities, make informed decisions and manage the risk and the lifecycle of the investments. Moreover, Evooq is organized through highly autonomous teams and by privileging trust and responsibility.Due to our continued success in onboarding new clients onto our innovative wealth management ecosystem, we are expanding and looking for an **Application Support manager **in Singapore.

As an** Application Support Manager,** you'll lead the technical integration of our software/ products in our client’s environment. Working closely with the client's technical teams and project managers, you will drive the integration of our product onto our client’s infrastructure (cloud and on-premise) and the technical support for Software and System upgrades.

**What skills you'll need as an Application Support Manager**:

- Support the client in the implementation of the necessary infrastructure
- Participate in the technical discussions with the client on infrastructure changes and upgrades
- Interpret error logs and identify corrective actions to be taken / or support the client in this task.
- If necessary, liaise with the Evooq product development teams

**Qualifications**:

- Good knowledge of system design, development, implementation and user support principles and practices.
- Good knowledge of SQL databases.
- DevOps experience is a strong plus, especially on Kubernetes, Openshift.
- Understanding of Docker ecosystem concepts.
- Basic knowledge of network communications (HTTP, SSL, familiar with curl / wget, etc).
- Basic knowledge of the Linux environment (scripting, env variables, etc.).
- Experience in banking software (Temenos, Avaloq, Finnova, S2i, etc.) and knowledge of financial products and wealth management are advantageous.
- L3 support experience would be very valuable.
- Decent experience with information system troubleshooting.
- Highly motivated and self-sufficient.
- Strong customer service and communication skills.
- Great analytical and problem-solving skills.
- Fluent in English.

**Additional Information**:
Evooq is a global provider of technology-driven solutions for wealth managers. We are building an ecosystem that combines data, technology and investment expertise to make personalised investment scalable.

Wealth managers use our solutions to deliver personalised advice to investors with high-quality content and the best investment products.

We are headquartered in Lausanne, with additional offices in Zurich and Singapore. We operate as a group of highly autonomous teams that take responsibility for their projects and interact with each other based on mutual trust.

**Why us**
- We are a fast-paced organization with the ambition to become the wealth management technology industry leader.
- We strongly advocate humility, curiosity, and pragmatism - which is evident in the way we work
- We value our employees, our customers and take great pride in our offering.
- We like well-written, maintainable, testable, and extensible software. We do.
- Employees have their say in roadmaps, schedules, and features and are listened to.
- The technology stacks are modern, reliable, scalable, and maintainable.

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