Technical Planner, On-wing Services

Rolls-Royce has an excellent opportunity for a technical planner to join our new On-Wing Services (OWS) global planning team based in Singapore. This role represents a fantastic development opportunity and will support the delivery and execution of business-critical engine maintenance within the Rolls-Royce On-Wing Services network worldwide.

At Rolls-Royce, we pioneer the power that matters to our customers, to society and to the planet. We deliver the best jet engines in the world. Through intelligent innovation and active collaboration, we’re putting our customers at the forefront of the aviation industry - and we keep them there. Our product portfolio powers more than 35 types of commercial aircraft, and with over 13,000 engines in-service around the world; we’re keeping the world flying.

**Key Accountabilities**:

- Co-ordinate all live tasks within the OWS planning tool.
- Co-ordinate technical operating instructions between customer and service team for live tasks
- Conduct a Technical vet of customer work request
- Development, production and publication of technical work instructions between customer and service team for tasks in accordance with Airworthiness regulations
- Allocate resource, tools and parts to tasks
- Complete task administration as per the work request requirement
- Engage with external providers for the provision of resource/capability as required
- Co-ordinate delivery and completion of tasks within the OWS Planning tool
- Contribute to resolution of customer problems
- Process supplier and customer invoices as required
- Monitor resource status to ensure availability and capability is matched to business requirements, and escalate accordingly
- Lead the development and maintenance of standard engine templates utilising analysis and scenarios for optimisation. Also providing management information, analysis and reporting as required.
- Agree the scope of tasks with customers or customer teams
- Incorporation of agreed audit plans into work schedules
- Assist the business as required in improving service delivery to ensure optimisation of On Wing Services tasks
- Champion key processes/tools or be a recognised technical specialist i.e. Global Scheduler/FSM planning super user.
- Act as point of escalation for problem resolution
- Work within a resource commit/except process to ensure resource availability when planned work and emergent work arises
- Task allocation and prioritisation for team
- Developing, maintaining and reporting approved metrics
- Ensure that best practice planning principles are used to create and maintain schedules to a high standard to ensure quality and credibility

**Job Requirements**:

- Strong services and/or technical background
- IT literate and comfortable using IT systems and tools for the planning and scheduling of tasks and resources
- Experience of planning activities and tasks in a dynamic and pressurised environment to support customer needs professionally, and the ability to work in a calm and efficient manner
- Ability to develop good working relationships at all levels, both internally and externally
- Customer focused and able to work in a changing environment, being flexible and responsive in approach to deal with requests of the customers and third parties.
- Experience of working as a Planner within a Project Team type environment
- Good understanding of overall project controls, baseline management and change control
- Ability to work with minimum supervision to tight timescales and capable of managing a number of tasks simultaneously, prioritising activity to meet deadlines and achieving high quality outputs on time
- Team player with excellent communication and interpersonal skills, including the ability to persuade, influence and negotiate within a in a broad and complex organisation
- Highly organised with the ability to change pace and direction in response to emergent issues, remain calm under changing circumstances and deal positively with uncertainty and ambiguity
- Ability to perform shift work

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Pioneer optimum performance. Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

**Our People are our Power**

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential.

You can learn more about our global Diversity and Inclusion strategy here.

Please refer to the Career section on the Rolls-Royce website to verify employment offers