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Pre Sales Expert
2 weeks ago
**Overview**
Cellebrite is currently seeking a Pre Sales Expert, to engage with customers on their entire life cycle (from pre-sales, implementation and customer success) for Singapore end customers. This position would support all technical efforts associated with solutions that assist Law Enforcement Agencies to achieve their Digital Transformation.
**Responsibilities & Scope of Role**
- Identifies current and future customer technical requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand product requirements.
- Provides product or equipment technical and engineering information by answering questions and requests.
- Prepares solution design by understanding customer requirements and related customer documents, consulting with engineers, architects, and other professional and technical personnel.
- Develops customer's staff by providing technical information and training. Building and maintaining strong and close relations with customers by performing weekly / monthly calls and follow ups.
- Manage Customer Workshops / Webinars / equipment demos.
- Managing RFP's and Proposals.
- Participating in trade shows.
- Engaging with internal stake holders (**R&D, Services, Operations, and Product Management**).
- Ensuring acceptable product implementation and use.
- Supporting end-user trials when required (including traveling abroad).
- Providing support for internal issues raised by Cellebrite co-workers.
- Proposing and demonstrating Cellebrite’s products as required.
**Requirements**:
**Requirements**:
- Graduate of Engineering and/or IT courses.
- Fluency in written and conversational business English.
- Knowledge in Hardware products and Solutions.
- Good knowledge of Operating Systems (Windows and Linux) and basic networking.
- Excellent knowledge of network communications and internet protocols.
- Excellent Written and Verbal Presentation and Communication Skills.
- Project Management Experience.
- Pro-activity and Independency are a must.
Personal Characteristics:
**Personal Characteristics**
- Technical background on telecommunications, mobile devices and/or IT security and networking is a plus.
- Strong collaboration and communication skills, leadership, organization, and the ability to work well in teams.
- Strong analytical skills and demonstrated creative problem-solving approach.
- Knowledge of scoping customer requirements and relating them to solutions.
**About Cellebrite**
**Cellebrite: Digital Intelligence for a Safer World**
Cellebrite’s (Nasdaq: CLBT) mission is to enable its customers to protect and save lives, accelerate justice, and preserve privacy in communities around the world.
Cellebrite is a global leader in Digital Intelligence solutions for the public and private sectors, empowering organizations to master the complexities of legally sanctioned digital investigations by streamlining intelligence processes.
Office Location:
Singapore