Delivery Manager

3 days ago

Singapore Visa Full time

**Company Description**
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
- Drive the delivery of client benefits programs from design, pricing and contracting to execution and financial/performance tracking for SG & MY markets, through close coordination with internal teams (sourcing, legal, finance etc), vendors and clients
- Manage, update and track the managed services financial reporting for 3 markets (SG, MY & TH)
- Manage end to end hiring process for managed services resources including reviewing profiles, interviews, onboarding and check-ins
- Work with internal partners such as sourcing, finance and legal, to support execution of managed benefits programs and build strong relationships to optimize processes and delivery.
- Support the onboarding process for vendors, agencies and partners
- Document processes, key learnings and best practices

**Qualifications** What you will need**
- 8+ years professional experience with Bachelor’s degree or equivalent
- Experience working within the banking industry with operational experience within a card portfolio context preferred
- Superior time and project management skills with the ability to manage multiple complex and long-term projects simultaneously.
- Strong analytical skills and experience with financial reporting, to manage pipeline and performance reporting
- Ability to create detailed timelines and ensure key milestones are met.
- Ability to proactively develop and refine detailed processes internally as well as with external vendors.
- Long team orientation with a collaborative, diplomatic, and flexible style, able to work effectively in a matrixed organisation
- Excellent detail orientation, ensuring the highest level of quality/rigor in work product
- Excellent communication and presentation skills, including strong oral and written capabilities, to effectively interact with internal teams (incl legal, procurement, HR), 3rd party vendors/agencies as well as client teams
- Highly organized and self-motivated, results-oriented individual

**What will also help**
- Ideally worked in project management, product management, vendor management and/or procurement functions
- Proven experience working as primary point of contact for program stakeholders, including clients, vendors and team members.
- Expert user of Microsoft office tools particularly excel
- Post graduate education/Master’s degree will be highly regarded

**Additional Information**
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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