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Officer, Sales
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**This position is for GWC Serviced Apartments Pte Ltd, a company under Kuok (Singapore) Ltd.**
**Tasks & Responsibilities**
- Provide administrative support for the Sales & Reservations Team
- Handle enquiries and follow ups, including extensions, as required
- Ensure all documentation sent to customers are duly signed and returned in a timely manner
- Ensure all reservations and amendments are accurately entered into Property Management System, and all documentation properly processed and filed
- Manage reservations and amendments from Brand Website and Online Travel Agents (may include rates and information update on relevant systems, if assigned)
- To adhere to stipulated Policies and Procedures
- Submit and process Purchase Orders and invoices in a timely manner
- Prepare and submit accurate reports as assigned, adhering to timelines
- Attend to site inspections and walk-in customers, in the absence of BDMs
- Orientation and induction of new employees
- Promptly attend to all work matters from assigned BDMs, Department Manager and DOSM, providing timely responses
- Degree/Diploma in Hospitality or Business-related discipline
- Applicants with Front Office experience and knowledge of Property Management System, who are keen to move into an administrative role, may be considered
- Positive work attitude and team player, with initiative to follow through, trace and complete work tasks promptly and accurately
- Possess good interpersonal and communication skills
- Working knowledge with a Property Management System in a hospitality setting an added advantage
- Fluent in English and a 2nd language
- Working knowledge with MS Office Programmes, especially Microsoft Excel and PowerPoint
