Center Executive

The Centre Executive is expected to provide consistent, pleasant, and smooth member experiences right from office reception. Such hospitality defines the first impression of the corporate branding of the coworking community as the member or visitor arrives at our community. The Centre Executive should endeavour to serve the members and visitors with enthusiasm and politeness to give the most welcoming and warm feeling to them.

Roles & Responsibilities
- Report directly to the Operation Manager.
- Plan and coordinate day-to-day operational and administrative procedures and systems and devise ways to streamline processes to enhance service standards to members.
- Manage and assess the performance of operations staff and provide coaching and guidance to ensure high service standards and efficiency.
- Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints.
- Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations.
- Handle and resolve guests' feedback in a professional manner.
- Oversee facilities services, maintenance activities and vendors/ contractors, if required.
- Ensure operations are in line with Company policies and regulations.
- Monthly Invoice issue and follow up to make sure clients make payment punctually.

Job Requirements:

- Possess a Diploma or Degree in Business Administration / Business Studies
- Minimum of 2 years of relevant working experience, preferably in hospitality roles like co-working spaces, front desk reception, customer services & Relations, and/or relevant client-facing functions.
- Good communication, writing and interpersonal skills.
- Proficient both written and spoken mandarin.
- Proficient in Microsoft Office Applications and basic IT skills.
- A team player with a strong sense of responsibility & self-motivation to get tasks done independently.

**Salary**: $2,800.00 - $3,000.00 per month

**Benefits**:

- Health insurance
- Parental leave

Supplemental pay types:

- Commission pay

Work Location: In person