Project Delivery Manager

**I. Job Overview**

**The Project Delivery Manager is fully accountable for the successful delivery of the company’s low-code PaaS, SaaS, video conferencing, and other software products. This includes designing delivery strategies, leading teams to execute projects efficiently, ensuring high-quality service and customer satisfaction, and driving innovation in the delivery system to achieve business objectives.**

**II. Job Responsibilities**

**1. Delivery Strategy and Planning**:

- **Develop long-term strategies and annual delivery plans aligned with the company's business goals and market demands.**:

- **Define delivery objectives, key milestones, and resource requirements.**:

- **Introduce advanced delivery methodologies to enhance the competitiveness of the company’s delivery capabilities.**

**2. Project Management**:

- **Oversee all aspects of delivery projects, including initiation, planning, execution, monitoring, and closure.**:

- **Ensure alignment with project plans and expected outcomes through comprehensive risk, quality, and change management.**:

- **Establish and enforce standardized project management processes and documentation practices.**:

- **Regularly review project progress, costs, and quality, addressing risks and issues promptly to ensure successful delivery.**

**3. Team Leadership and Development**:

- **Build and manage a high-performing delivery team, including recruitment, training, and performance management.**:

- **Define team responsibilities, allocate tasks effectively, and foster a collaborative and motivated work environment.**:

- **Organize training, technical exchanges, and knowledge-sharing activities to enhance team capabilities and groom future leaders.**

**4. Customer Relationship Management**:

- **Act as the primary interface between the delivery team and customers, maintaining strong relationships and ensuring satisfaction.**:

- **Participate in business negotiations and contract discussions, ensuring delivery terms are feasible and aligned with customer expectations.**:

- **Conduct regular customer visits and satisfaction surveys to gather feedback and improve service quality.**

**5. Cross-department Collaboration**:

- **Collaborate with R&D to review product requirements and designs, ensuring deliverability and usability.**:

- **Provide feedback on customer requirements and product defects to drive iterations and improvements.**:

- **Work with the sales team on delivery solution support, technical consultations, and project bidding strategies to enhance success rates.**

**III. Job Requirements**

**1. Education**:

- **Bachelor's degree or higher in a relevant field.**

**2. Experience**:

- **5+ years of experience in software delivery management, with at least 3 years of team management experience.**:

- **Experience in well-known software or internet companies is preferred. Cross-industry, multi-domain delivery project experience is a plus.**

**3. Professional Knowledge and Skills**:

- **Expertise in software delivery management processes, with experience delivering low-code PaaS, SaaS, video conferencing, or related products.**:

- **Strong understanding of the software development lifecycle and emerging technologies such as cloud computing and AI.**:

- **Skilled in technical architecture design and system integration.**:

- **Proficient in project management tools (e.g., Jira, MS Project) and office software (e.g., Word, Excel, PowerPoint).**:

- **Strong technical writing, data analysis, and report writing skills.**

**4. Certifications**:

- **PMP certification is preferred.**

**Job Types**: Full-time, Permanent

Pay: From $6,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus
- Yearly bonus

**Experience**:

- Project management: 3 years (preferred)

License/Certification:

- PMP (preferred)

Work Location: In person