Customer Service Admin

3 days ago


Outram, Singapore ROOMA Full time

_**SINGAPOREAN ONLY**_

Working days: 6 days a week. (Alternate Saturday) Weekdays 10.50am-7Pm, Weekend 11.50am-7pm
- **Job Description**_
- To work closely with Director and all staff to grow sales and achieve target
- To ensure showroom is always neat and well displayed.
- Report and submit staffs attendance daily to HR department
- Handling administration matters for the company
- To ensure smooth delivery and installation of products to consumers.
- Assist on phone group chats, Identify and assess customers' needs to achieve satisfaction
- Ring up purchases (sales contract, delivery order).
- Elevate complaints to management.
- Generate sales leads
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Go the extra mile to engage customers
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Cancel or upgrade accounts
- Assist with placement of orders, refunds, or exchanges
- Take payment information and other pertinent information such as addresses and phone numbers
- Place or cancel orders
- Answer questions about warranties or terms of sale
- Any ad-hoc duties tasks and duties, as assigned
- **Skills**_
- Exceptional Customer Service Skills Strong Communication Skills
- Organizational Skills
- Interpersonal Skills
- Detail Oriented
- Product Knowledge
- Database Management
- Sales Skills
- Proficiency in MS Office

**Salary**: $1,600.00 - $2,200.00 per month

**Benefits**:

- Employee discount
- Promotion to permanent employee

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- Customer service: 1 year (preferred)
- Customer service/ Admin: 2 years (preferred)

Work Location: In person


  • Operations Admin

    1 week ago


    Outram, Singapore 7 Vision Pte Ltd Full time

    Are you a meticulous multitasker who thrives in a fast-paced environment? At **7 Vision**, we are dedicated to transforming corporate health through innovative on-site screening services. As we grow, we’re looking for a committed **Operations Admin** to support the smooth running of our corporate wellness operations. Key Responsibilities: - Coordinate...

  • Office Admin

    2 weeks ago


    Outram, Singapore Lloyd Scientific Pte Ltd Full time

    **About us** We are a small company that Buy, Sell, Trade-In all brands of New or Used Microscopes. We specialised in Service, Repair, Re-Calibration of all Kinds of Optical Miroscopes & Instruments. Our customers industries are mainly from Schools, Government, Hospitals etc. We are looking for cheerful, responsible and proactive Part-Time Office Admin...

  • Admin Executive

    2 weeks ago


    Outram, Singapore Expertise Technologies Pte Ltd Full time

    Join our team for a dynamic role with an outsourced project. We are seeking a dedicated individual to provide essential administrative and operational support for organization’s digital programme. **Key Responsibilities**: **1. Scheduling and Business Admin Portal Management**: - Manage the organization’s scheduling system - Maintain and oversee the...

  • Customer Service

    1 week ago


    Outram, Singapore INTERTRANS NETWORK PTE. LTD. Full time

    Position Title : Customer Service executive (Freight forwarding) Salary ; $2,200.00 - $3,200 per month Working location : Tanjong Pagar area Job describtion: - Preparation of all necessary shipping documents - Ensure smooth delivery of all in/out shipments - Customer service orientated - Good initiative with positive working...

  • Admin

    2 weeks ago


    Outram, Singapore LEXCOMPASS LLC Full time $13,440 - $17,280 per year

    LEXCOMPASS LLC is hiring a Full time Admin role in Outram, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, Afternoon, Evening Tuesday: Morning, Afternoon, Evening Wednesday: Morning, Afternoon, Evening Thursday: Morning, Afternoon, Evening Friday: Morning, Afternoon, Evening No...


  • Outram, Singapore GECO Asia Full time

    **Job Requirements and Qualifications**: - Primary Skill: Customer Service Operations - Minimum 1 year of experience working in a contact center industry. - Active listener and possesses problem-solving skills - Fast learner and good team player - Demonstrates good customer service and communication skills and comfortable to work in a fast-paced...


  • Outram, Singapore Melt-Ex Pte Ltd Full time

    **Shipping Documenttation & Admin** **Responsibilities** - Prepare and manage shipping documents such as, Bills of Lading, invoices, packing lists, insurance, and Certificates of Origin (Chambers of Commerce) - Preparing the sales contracts & Proforma invoices - Ensure relevant documents are submitted accordingly - Coordination with service providers and...

  • Admin Intern

    15 hours ago


    Outram, Singapore Vertis Digital Sdn Bhd Full time

    **Job title: Admin Intern** **About Us**: **Innovate. Create. Elevate.** At Vertis, we are on a mission to constantly innovate and create exceptional digital solutions. Our goal is to elevate our clients’ brands and the experiences they deliver to their customers through the power of technology-driven creativity. Our people are the catalyst, empowering...


  • Outram, Singapore WOOPA TRAVELS PTE. LTD. Full time

    Founded in 2015, **Woopa Travels** is a next-generation travel agency and destination management company. We reimagine travel by combining adventure with professional storytelling to craft unforgettable journeys for every traveller. Our brands - **Monster Day Tours**, **Lion Heartlanders**, and **UBE** are among Singapore’s leading tour operators. We are...


  • Outram, Singapore Kindertown Educare Pte Ltd Full time

    **JOB DESCRIPTION** - Attend to enquiries. - Greet all visitors and ensure that all security procedures are upheld. - Ensure safety and health of children at all times. - Update and maintain centre files in accordance with regulations and guidelines. - Liaise with suppliers to ensure timely delivery of goods and services. - Handle petty cash - Interface with...