Lead Ticketing Host

3 days ago

Singapore Sentosa Development Corporation Full time

**Lead Ticketing Host
Sentosa operates 5 ticketing counters on island. We are looking for a team player, who has a desire

to see to guests needs, help them with itinerary planning and facilitate ticket sales, while ensuring

compliance to Standard Operating Procedures, safeguarding revenue collection.

**JOB RESPONSIBILITIES**
- To oversee respective counter day-to-day operations and manage assigned ticketing hosts.
- Duties includes housekeeping and grooming.
- Responsible for sale of attractions and experiences, provide information to guests and kept
- updated of promotions, events on Sentosa.
- Adhere to high standards of guest services, cash handling procedures.
- Able to handle guests’ feedback and address guests’ issues.

**JOB REQUIREMENTS**
- Minimum GCE ‘O’ Levels or equivalent
- 4 years of frontline or customer service experience
- Ability to maintain record keeping, knowledge of cash management principles and/or procedures.
- Mature, good communication and interpersonal skills.
- Ability to write and speak fluently and effectively in English. Ability to speak fluently in other
- languages and dialects will be advantageous.
- Proficient in Microsoft Office and POS related software.
- Great team player, committed and self-motivated.
- Able to work on shifts, weekends and public holidays

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