Technical Sales Specialist

3 days ago

Singapore D-EDGE Full time

**ABOUT D-EDGE**:
Have you ever booked a hotel online? Then you’ve probably used D-EDGE without knowing it.
- Every day, we help more than 17,000 hotels worldwide to develop their online visibility and sales through a range of SaaS and digital marketing solutions. Among the 500 D-EDGERs, the Product & Tech team is made up of a hundred or so enthusiasts who reinvent hotel booking for both the traveler and the hotelier. As a subsidiary of the Accor group, D-EDGE simplifies the life of independent hotels and hotel chains alike.

**Position**
- Title: Technical Sales Specialist - APAC
- Reporting: Managing Director - Asia Pacific

**Responsibilities**

***

**Technical Sales Support**
- Coordination of specific client implementations/projects
- Pre-sales activities as a Product expert in large accounts
- Coordinate RFP exercises in the region and link with Product Managers and RFP global coordinator when required.
- Clarify and validate complex ecosystems for Pre-sales (medium & large opportunities)
- To work on RFP bids submitted by chains and coordinate with various departments to populate responses and create presentations.
- Support complex Onboarding in partnership with the Sales team.
- Drive product roadmap to meet customer needs & Support on product portfolio & battle cards

**Lead Product Expert**
- Coordination between the teams of the region and the Product team.
- Help Product Managers to follow up on new features releases.
- Assist the Product team in their missions by being the go-to person on the following aspects:

- 1. Market research/Benchmarks/Analysis of opportunities on the region for the various products
- 2. Bring the context/the APAC business rationale to the Product Managers in Paris and Barcelona
- 3. Spread Product knowledge within the teams in the region by being an expert in every product as well as mastering cross products interactions and known limitations.
- 4. Centralize product requests from the region: challenge and refine client requests, measure potential impacts, framing devolpments to be performed, sharing latest available information and ensure proper follow up.
- 5. Pilot /Beta follow up in the region.
- 6. Monitoring and analysis key product KPIS for the region.

**Skills & Experience**
- Experience
- o At least >5 years of working experiences in Hotel Tech providers.
- System Skills
- o Knowledge of hotels distribution ecosystem.
- Personality
- o Possess leadership skills
- o Strong communication skill and a can-do attitude
- o Well-organized, proactive and collaborative.
- Languages
- o Fluent in English (spoken and written)
- o Asian language is considered an advantage.

**RECRUITMENT PROCESS**:

- 1. Interview with Director of People Management, APAC

2. Interview with a Team Member

3. Interview with APAC Managing Director

... and welcome to D-EDGE :)

**Please be aware that we will be asking for work references.**:

- D-EDGE is an equal opportunity employer. We do not discriminate based on : race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status._

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