Logistics Operations Specialist

1 week ago

Singapore LVMH Beauty - LVMH Fragrances and Cosmetics Full time

**Company Description**
Take your career to the next level in the luxury beauty and fragrance industry. Join LVMH Beauty, and become part of a prestigious global brand. As part of the LVMH family, you’ll have the opportunity to showcase your talent and contribute to our dedication to excellence.

**LVMH Beauty**

Established in 1987, the LVMH Group comprises over 75 exceptional Maisons, each creating high-quality products and respecting their distinctive identities, LVMH is the only group present in all five major luxury sectors, including Wines & Spirits, Fashion & Leather Goods, Beauty, Watches & Jewellery, and Selective Retailing.

All the brands within LVMH Beauty share values of excellence, creativity and innovation. Joining LVMH Beauty means becoming part of an industry leader with exceptional dynamism. Balancing the longevity and development of key lines with the boldness of new creations, LVMH Beauty includes iconic houses like Parfums Christian Dior, Parfums Givenchy, Guerlain, Acqua di Parma, as well as younger brands with strong potential such as Kenzo, Fresh, Benefit or Make Up Forever. Join a team that values individuality, creativity, and a quest for excellence across the diverse portfolio of LVMH Beauty brands.

In this role, the Logistics Operations Specialist will be part of a vibrant LVMH Fragrances & Cosmetics Singapore Logistics Team who is responsible for the success of the downstream supply chain. In this role, she/he will have the opportunity to be fully immersed in the on-the-ground operations critical to order fulfilment and be given the responsibility to tackle dynamic warehouse issues that would elevate critical and creative thinking.

Internally, the Logistics Operations Specialist works closely with HQ, Marketing, Supply Planners, Customer Service, e-Commerce Operations, Inventory and Logistics teams to consolidate information, coordinate and align actions, challenge the different parties, and raise alerts whenever necessary. She/He reports to the Logistic Assistant Manager.
**Job Description** Office Location**: Pioneer Turn, Jurong
(2 Days WFH, Transport Provided)

**Main Responsibilities**

**E-Commerce Operations**
- Communication bridge between HQ/Brands and Operations team to ensure all requirements from Brands are met in actual operation.
- Urgency and accountability when solving critical issues relating to e-commerce order fulfillment or customer satisfaction.
- Ensure a healthy stock level for all packaging materials by reviewing and giving the green light for weekly replenishment, ordering new stocks if needed, and coordinating with Supply Planners or Brands on the incoming stock date.
- Organize monthly updates from Brands and communicate to the Operations team in a timely, precise, accurate, and concise manner.
- Subject matter expert for engraving to ensure HQ, Brands, and Operations are aligned.
- With an understanding of the end-to-end process for e-commerce orders, tackle requests or improvements with critical, creative thinking, ensuring esteemed brand image, customer satisfaction, and operational excellence.

**Purchasing**
- Understanding procurement flow: RFQ, quotation comparison, negotiation, PO, DO, and Invoice.
- Understanding of payment terms and Inco terms.
- Issue PO for purchases initiated by Brands or e-commerce packaging materials.
- Coordinate closely with Brands, Suppliers, the Singapore shipping team, and Operations on the ordering and shipment of all PO items.

**Warehouse Stock Segregation**
- Evaluate the feasibility of requests and execute those requests by giving clear instructions to all stakeholders involved.
- Maintain all resources related to Warehouse Stock Segregation and ensure all files are up-to-date with accurate information.
- With an in-depth understanding of the Warehouse Stock Segregation methodology, provide suggestions to stakeholders when they have inquiries on order fulfillment.
- Continuously improve resources and working files based on users’ feedback.

**Warehouse Scorecard and Display**
- Ensure timely communication of the latest slides for the Safety Notice Board to the Warehouse Executive.
- Update M-1 warehouse KPIs in the scorecard file before the monthly meetings.

**Projects**
- Initiate and lead projects that increase capacity and productivity, decrease cost, and/or improve quality.
- Provide timely project progress updates to key stakeholders and project sponsors.
- Actively search for and suggest solutions that are sound and has a reasonable ROI.

**Qualifications** Soft Skills & Personality**
- Good communication, coordination, and interpersonal skills.
- Ability to work independently and collaboratively across different internal and external stakeholders with attention for service and quality.
- Excellent organization skills with a proactive mindset, and ability to multi-task and prioritize work.
- Keen eye for details and high discipline to exhibit professionalism in all tasks.
- Eager to learn new conce

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