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[hotel]associate Director, Vertical Insight

3 weeks ago

Singapore Klook Full time

Singapore
Full Time

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,300 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,500 employees, based in 20+ locations, certainly do Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our core beliefs - Push boundaries, Ask For and Give Feedback, Take Ownership, and Help Each Other.

We never settle and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution?

**What You’ll need to do**:
Strategic Planning - You will develop and execute actionable industry insights & voice of customers to accelerate growth and share of market, engaging with appropriate senior level internal stakeholders to develop and execute objectives

Project Management - Identify, lead initiatives and support projects with cross functional teams to improve Klook hotel supply business metrics by different dimensions.

Execution - Develop and operationalize tools to monitor & improve business performance

Work with regional teams to develop go-to-market strategies for new products & initiatives.

Innovative Insights - Heavily leverage data & Research methodology and incorporate them into vertical strategies or experiments that will steer vertical growth and drive success for our business

Leading and Developing Talent - You will train and influence our commercial teams to use insights to drive action and business development within their business/account

Share Out - You will present findings and recommendations to internal teams as well as leadership convey insights and drive informed decision-making

**What You’ll need to do**:
Minimum of 10 years’ professional experience in relevant business field, data insights and analytics, business/product launch, market expansion, start-up, OTA/ecommerce

Strategic thinking and planning, effective at breaking down complex problems and driving and managing change.

Strong numerical and analytical skills, working knowledge with SQL

Fast learner, ability to adapt to new processes and technologies quickly, energized by change.

Team player with a driven “get it done” attitude and work ethic.

Extremely close attention to detail.

Bachelor’s degree

Exceptional verbal, written, and visual communication & presentation skills

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.