Ecommerce Fraud and Loss Investigation Operation
2 weeks ago
Ecommerce Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. As the Anti-fraud Investigation & Operation Specialist, you will be responsible for building, improving, and monitoring business processes that detect and prevent fraudulent activities in various scenarios including transactions, KYC, onboarding, and seller-creator affiliation.
- Actively investigate and analyse patterns of criminal conduct, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform
- Identify vulnerabilities and how they are being used to abuse the platform
- Regularly produce high-quality fraud reports to summarize new trends and business impacts and present them to senior management teams
- Engage with various business, technology, and security/risk stakeholders to identify and solve risk problems at scale
- Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulator inquiries on fraud and (or) crime-related activities
- Perform other ad-hoc tasks related to fraud operations
- Minimum of 3 years professional experience in operation and investigation related to fraud, abuse, or cybercrime
- Detail-oriented, highly analytical, and strong project management skills
- Ability to understand opposing points of view on highly complex issues
- Strong ability to gather information from various online sources and community groups
- Capacity to draw actionable insights from datasets;knowledge of SQL, Python, or equivalent is a plus
- Prior law enforcement and/or prosecution experience a plus
- About 10~20% of travel if needed.
-
Fraud Investigator, Risk Operations
6 days ago
Singapore Meta Full timeThe mission of the Meta Risk and Payments team is to serve our global community by providing payment support and protecting individuals and businesses against financial abuse. Within the Risk and Payments team, Risk Fraud Investigations is responsible for overseeing day-to-day fraud management for Meta’s suite of payments products. The team oversees...
-
Fraud Investigator, Risk Operations
6 days ago
Singapore Meta Full timeThe mission of the Meta Risk and Payments team is to serve our global community by providing payment support and protecting individuals and businesses against financial abuse. Within the Risk and Payments team, Risk Fraud Investigations is responsible for overseeing day-to-day fraud management for Meta’s suite of payments products. The team oversees...
-
Fraud Analyst
3 days ago
Singapore Citi Full timeThe Fraud Ops Intermed Analyst is a senior level positions responsible for contributing to the development of fraud management policies, processes and procedures to minimize the impact of fraud in coordination with the Operations - Services team.The overall objective of this role is to manage fraud losses by ensuring analysts make appropriate decisions using...
-
Manager, Fraud Investigation
6 days ago
Singapore United Overseas Bank Limited Full time**About UOB**: United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...
-
Fraud Analyst
4 days ago
Singapore DCS CARD CENTRE PTE. LTD. Full time**Key Responsibilities**: - Ensure close monitoring of fraud alerts by our in-house system and Napier (outsourced service provider) in accordance to established SOP/processes & procedures, avoid fraud losses and ensure timely follow-up actions are taken to mitigate losses. - Performs Fraud Monitoring, Detection & Investigations with relevant stakeholders...
-
Singapore Apple Full time**Summary** Posted: 13 Sep 2024 Role Number**:200567823** Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The AppleCare Fraud Investigator role on our Strategic Data Solutions (SDS) team is responsible for the accurate investigation and decisioning of...
-
Fraud Operations Analyst
6 days ago
Singapore Citi Full timeThe Fraud Ops Analyst is an entry level position responsible for assisting in efforts to ensure fraud risk policy and controls are applied to minimize the impact of fraud incidence and prevent loss in coordination with the Fraud Operations team. The overall objective of this role is to assist in managing fraud losses by ensuring analysts make appropriate...
-
Fraud Management Specialist Sg
4 days ago
Singapore CIMB Group Full time**Key Responsibilities**: - Ensure close monitoring of fraud alerts by iCIMB (outsourced service provider) in accordance to established SOP/processes & procedures, avoid fraud losses and ensure timely follow-up actions are taken to mitigate losses - Performs Fraud Monitoring, Detection & Investigations with relevant stakeholders eg iCIMB/Non Retail...
-
Singapore Apple Full time**Summary** Posted: 18 Sep 2024 Role Number**:200567823** Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The AppleCare Fraud Investigator role on our Strategic Data Solutions (SDS) team is responsible for the accurate investigation and decisioning of...
-
Commercial Fraud Investigator
2 days ago
Singapore beBee Careers Full timeAvoidance of commercial fraud and financial abuse is critical to Singapore's reputation as a trustworthy financial center.As a Commercial Affairs Officer, you will lead investigations into major complaints of commercial frauds and abuses. You will work independently or in teams to identify patterns and conduct thorough investigations.Your findings will...