Duty Manager

7 days ago

Singapore TYRWHITT HOSPITALITY PTE. LTD. Full time

5 years exp

**Roles & Responsibilities**

Your duties as **Duty Manager **are as follows:

- Research and recommend room rates for Implementation.
- Plan work schedules and make sure events and meetings run smoothly.
- Assist in dealing with customer complaints and comments.
- Assist in dealing with problems as they arise and day-to-day trouble shooting.
- Supervise maintenance, supplies and furnishings.
- Co-ordinate security services ensuring that security is effective.
- Ensure compliance with licensing laws, health and safety and other statutory regulations.
- Assist in planning and organizing accommodation.
- Responsible for the day-to-day management of the operations of the Hotel.
- Overall commercial responsibility for planning, organizing, directing and co-coordinating the work and resources involved in running services like front-of-house (reception, concierge, and reservation).
- Confer and cooperate with management personnel in formulating administrative and operational policies and procedures.
- Direct and coordinate activities of operations department to obtain optimum use of equipment, facilities, and personnel.
- Conduct performance appraisal/review for all members of the department.
- Enforce compliance of operations personnel with administrative policies, procedures, safety rules, and governmental regulations.
- Assist in the recruiting and monitoring of staff.
- Responsible for the day-to-day management of the operations of the Hotel.
- Take stock control and maintain minimum levels.
- Keep abreast of price changes and recommend adjustment of costing as necessary.
- Conduct performance appraisal/review for all members of the department.
- Any other duties assigned.

Located right in the heart of burgeoning enclave that is Lavender, the Arton Boutique Hotel is set to welcome visitors with the best of the old world cocooned by the comfort of the new.

Expect modern luxuries and an elevated boutique hotel experience as you set foot into your home away from home.

Designed with a sophisticated urban palette of black and white coupled with a cool blend of glass, steel and aluminium, an enchanting contemporary retreat is created - complete with the koi pond and eco feature wall situated right by the airwell in the main lobby - providing a hint of greenery and a zen space to soothe the senses.

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