Duty Manager

2 weeks ago

Singapore HOTEL CHANCELLOR @ ORCHARD PTE. LTD. Full time

**DUTIES & RESPONSIBILITIES
- Provide leadership presence in absence of Senior Management on Weekends, Public Holidays & Major Events.
- Engage & support front-line staff and supervisors, providing recognition and appreciating their work.
- Managing escalated service-related incidents.
- Supervise and guide the Service Operations team in terms of daily operations and administrative duties.
- Ensure established operations and guest service standards are followed.
- Manage and work closely with outsourced Security vendor.
- Handle guests’ feedbacks and determine appropriate actions to ensure it meets or exceed guests’ expectations.
- Conduct daily briefings and write incident reports with after action reviews.
- Enforce a safe and secure work culture.
- Implement and monitor daily work schedules for the Service Operations team.
- Assist with any additional duties or projects as required.

  • Cashier at Changi Duty Free

    2 weeks ago

    Singapore The Shilla Duty Free Full time

    **To support Shilla’s rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family.** We provide excellent training and career progression opportunities. - **Cashiering**_ - Complete customer transactions in a professional, timely manner and with highest level of respect - Ensure accuracy in the collection of monies in different...

  • Cashier at Duty Free Travel Retail

    6 days ago

    Singapore The Shilla Duty Free Full time

    **To support Shilla’s rapid expansion in Singapore, we are recruiting for Cashiers to join our growing family.** We provide excellent training and career progression opportunities. - **Cashiering**_ - Complete customer transactions in a professional, timely manner and with highest level of respect - Ensure accuracy in the collection of monies in different...

  • Duty Manager

    4 days ago

    Singapore ROYAL GROUP HOLDINGS PTE. LTD. Full time

    **Administration** Representative of the Senior Management: - The Duty Manager is the representative of Senior Management. - The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the...

  • Duty Manager

    1 week ago

    Singapore Marriott International, Inc Full time

    **Job Number** 23121972 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** **Duties and Responsibilities** The Duty Manager is the...

  • Duty Manager

    1 week ago

    Singapore Marriott International, Inc Full time

    **Job Number** 24096237 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Singapore Novena, 99 Irrawaddy Road Novena, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management JOB SUMMARY **Responsibilities**: - The Duty Manager is the...

  • Duty Manager

    4 days ago

    Singapore HOI HUP NOVENA PTE. LTD. Full time

    **JOB SUMMARY**: **Duties and Responsibilities** - The Duty Manager is the representative of Senior Management - The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation,...

  • Duty Manager

    2 weeks ago

    Singapore HOI HUP NOVENA PTE. LTD. Full time

    **Job Description & Requirements**: With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World at Courtyard by...

  • Duty Manager

    7 days ago

    Singapore Marriott International Full time

    JOB SUMMARY **Responsibilities**: - The Duty Manager is the representative of Senior Management. - The Duty Manager will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest...

  • Duty Manager

    1 week ago

    Singapore HOI HUP NOVENA PTE. LTD. Full time

    **JOB SUMMARY**: **Responsibilities**: The Duty Manager is the representative of Senior Management and will be the first to be called if a guest is looking for a member of the management team. In dealing with different situations, the Duty Manager must ensure that they use tact and diplomacy to rectify quickly the situation, reaching the guest satisfaction...

  • Duty Manager

    1 week ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25122147 **Job Category**Rooms & Guest Services Operations **Location**Courtyard Singapore Novena, 99 Irrawaddy Road, Novena, Singapore, Singapore, Singapore, 329568 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management JOB SUMMARY **Responsibilities**: - The Duty Manager is the...