Onsite Break Fix Engineer

5 days ago


Singapore B ALLIANCE PRIVATE LIMITED Full time

**About the Role**:
We are seeking a **reliable and independent Onsite IT Break/Fix Engineer**to join our team. This role is critical in providing exceptional technical support to our customers by diagnosing, troubleshooting, and repairing IT hardware and software issues. You will work directly with clients, so a strong customer-service mindset and the ability to work autonomously are essential.

**Key Responsibilities**:

- Provide onsite support for hardware and software break/fix services (desktops, laptops, printers, networking devices, etc.).
- Diagnose and repair technical issues independently, escalating only when necessary.
- Maintain accurate service records, reports, and customer communications.
- Install, configure, and upgrade hardware and software components.
- Manage inventory of spare parts and ensure timely replacements.
- Ensure mínimal downtime and optimal performance for client IT environments.
- Uphold high standards of professionalism, punctuality, and customer service.
- Communicate effectively with both technical and non-technical users.

**Requirements**:

- Proven experience in onsite IT support, break/fix services, or related roles.
- Strong diagnostic and problem-solving skills.
- Hardware certification (e.g., CompTIA A+, HP/Dell/Lenovo repair certifications) is an advantage.
- Ability to work independently without close supervision.
- Excellent customer-service and communication skills.
- Valid driver’s license and willingness to travel to client sites as required.

**Personal Attributes**:

- Independent and self-motivated
- Customer-focused with a positive, professional demeanor
- Strong organizational and time-management skills
- Calm under pressure and adaptive to changing priorities

**Benefits**:

- Competitive salary
- Travel allowance (if applicable)
- Professional development opportunities
- Supportive team environment

**How to Apply**:


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