
Customer Success Associate
2 weeks ago
**Introduction**:
We are a startup focused on helping corporates digitize their logistics and supply chain networks. Headquartered out of Singapore and founded in 2019, we are a young, growing and ambitious team looking to expand quickly globally. With growing global supply chain issues, traction in digitizing this space has seen significant growth. Join us as we look to expand globally
**Job Purpose**:
We are looking for technologically-savvy and vibrant individuals to join our Customer Project teams. The role is multi-pronged:
- Be part of the workshopping process with clients to understand requirements
- Coordinating customer requirements with our tech team for quick solutioning
- Deployment of Trames' solutions to customers
- Acting as customer advocates for potential growth opportunities
**Keys to success**:
- Ability to learn quickly on the job
- An interest in technology
- Strong interpersonal skills
- Excellent written and verbal communication skills
- Ability to adapt to situations and changes quickly, with a penchant for problem solving
**Why join us**:
- Work in a fast paced environment with a closely knit team
- Have the opportunity to work hand in hand with both sales and product
- Have a say and voice in how the product shapes
- Exposure to a fast growing industry where digitization is taking a front seat
**Qualifications**
- Can-Do & Positive Attitude
- Adaptable, Proactive, and Collaborative
- Digitally Proficient
- Excellent written and verbal communication skills
**Job Types**: Full-time, Permanent
**Salary**: $2,000 - $3,500 per month, depending on experience and profile.
**Job Types**: Full-time, Permanent, Fresh graduate
**Salary**: $2,000.00 - $3,500.00 per month
**Benefits**:
- Flexible schedule
- Work from home
Schedule:
- Flexible hours
- Monday to Friday
COVID-19 considerations:
Aligned with all guidelines imposed by MOH
Work Location: Hybrid remote in Singapore 058267
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