Director, Global Supply Chain Operations

6 days ago

Singapore West Pharma Full time

Working at West means having an opportunity to work by the side of our patients and customers, our global team members and the communities in which we operate - which all help contribute to a Healthier World.

At West, we are by the side of patients. The work we do impacts patients’ lives each and every day - our products are a critical part of healthcare delivery and we are proud of the role we play to improve patient health. We work by the side of our team members. We come together as one global team to deliver for our customers and help them address their challenges. We are a diverse, close-knit community of professionals, where everyone has a voice and opportunity to learn and grow through mutual trust and respect. With a 95 year plus history, we have a track record for success, which includes reported sales of $2.14B in 2020. We serve by the side of our community. Giving back is in our DNA—our team members across more than 50 sites globally are involved with hundreds of charities that have special meaning to them through our West Without Borders team member-led giving program.

**Job Summary**:
The Director, Global Supply Chain Operations has the end-to-end global supply accountability for the assigned value stream. This role is responsible for leading and managing supply chain manager/professionals and site level supply chain, ensuring excellent customer service and supply chain operations performance. The role is the single point of contact for the Value Stream Operations Leaders and accountable for the end-to-end supply of a value stream. This role is a partner to Global Supply Planning, SC Center of Excellence, Global Logistics, Global Strategic Sourcing and Customer Success. This role is responsible for the deployment of the strategy, management of the long-/short-term capacity planning and participates in the annual budgeting process. The Director, Global Supply Chain Operations will engage with Strategic and Key Customers along with commercial teams.

**Essential Duties and Responsibilities**:

- Responsible for the end-to-end global product supply execution for the value stream; orchestrating the plan, source, make, deliver to ensure product supply and customer service.
- Manage and develop global network planners, plant supply chain leaders and plant supply chain professionals who are located globally and are operating in the mid to short term horizon.
- Responsible for ensuring long-/short-term capacity analysis, the execution of the network optimization plan and end to end inventory management.
- Provides comprehensive information, analytics and visibility of the value stream supply status.
- Develops long term network master plans for all manufacturing sites in the value stream with a focus on long term strategic capacity planning.
- Drives and oversees supply chain performance and continuous improvement initiatives within the planning and materials functions. Drives performance on target service levels and other supply chain KPI’s.
- Partners with Customer Success and Commercial for the short-term supply to customers.
- Implements objectives aligned with business strategies, builds and manages a high performing team that can scale and support future growth.
- Implements appropriate processes and structures to deliver commitments; identify and communicate risks across the supply chain.
- Ensure the budget and strategic plan for respective value stream
- Implements process and systems to support optimized supply planning, escalation, and risk mitigation.
- Key leader and contributor in the value stream; escalating risks and supply constraints, providing scenarios, proposing alternate solutions and comprehensive analytics to drive consensus and rapid decision making.
- Is accountable for the Global Supply Review process incorporating constraints to the network plan and any deviations to budget or the previous plan.
- Active leader in prioritization or allocations; providing single source communication for the value stream.
- Supports the development of the right functional structure for the value stream and staffing plan to achieve objectives of cost, service, and growth.
- Develops strong relationships with adjacent organizations including Commercial, Demand Planning, Operations Leadership, Value Stream Supply Leads, Site Supply Chain Leads, Site Planners, Global Engineering, Finance, Quality, Strategic Sourcing, Logistics and Center of Excellence.
- Ensures compliance with Global Supply policies and procedures.
- Drives adherence to using the ERP system and Power BI.
- Other duties as assigned

**Basic Qualifications**:

- Bachelor’s degree in a science or technical field, or supply chain management.
- Requires 10+ years of supply chain management and planning experience for a global Biotech, Pharmaceutical, Medical Devices or Consumer Product Company using world class supply chain planning and execution process with at least 3 years as a manager.
- Experience in developing and impl

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