Front Desk IT Support
2 days ago
**About the Role**
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**About Us**
Ai Huawen Learning Centre was established in Singapore by a team of educators and AI specialists. The centre is designed specifically for Singapore’s Kindergarten to Primary 6 students, integrating AI technology to enhance Chinese language learning efficiency and to promote Chinese cultural heritage.
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**Key Responsibilities**
**Front Desk & Administrative Duties**
- Greet and assist walk-in visitors, students, and parents in a professional manner
- Manage student registration, class scheduling, and attendance tracking
- Prepare basic reports, memos, and communication materials for parents
**IT Support Duties**
- Set up and maintain IT equipment such as laptops and tablets used in classrooms
- Troubleshoot basic hardware and software issues, and liaise with IT vendors when necessary
- Ensure smooth internet connectivity and functioning of classroom tech
- Assist in maintaining digital learning platforms and internal systems
- Provide basic on-site technical support for teachers during lessons or presentations
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**Requirements**:
- Diploma or ITE Certificate in IT/Computing (fresh graduates are welcome to apply)
- Proficiency in Mandarin for effective communication with customers, educators, and Mandarin-based systems
- Strong communication and interpersonal skills
- Basic knowledge of IT products (e.g., computers, software, networking) and troubleshooting skills
- Interest in educational technology or AI-based learning tools is a plus
- Ability to work independently and respond promptly to on-site support needs
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**Why Join Us?**
- Competitive base salary + commission
- Opportunities for training and professional development
- Friendly and supportive team environment
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**Subject line**:_Application for Front Desk cum IT Support - [Your Name] _
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