Patient Service Associate

4 days ago

Singapore BJIOS PTE. LTD. Full time

**5.5 Days (Office Hours)**

**Clinic Assistant / Patient Service Associate / Clinic Executive**

BJIOS Orthopaedics is looking for an individual who is able to aid in the coordinating of care across multiple healthcare providers and settings. This role enhances the overall patient experience and the quality of care.

**Core Responsibilities**
- Greet patients and manage reception area, answering calls & handling inquires
- Registering, schedule appointment and processing payments for patients
- Verify patients on Third-party administrators (TPA), Insurances and Medisave details and process claims
- Facilitate Hospital Admission
- Assist Nurses and Doctors in administrative and clinical support
- Perform stock-taking of medical supplies and ensure accuracy
- Financial counselling, and coordinating of patient surgeries
- Provide and educate patients and family members on health grants and medical assistance information
- Reports to Nurse Manager

**Requirements**:

- Minimum (GCE) N Level or above
- Minimum **2-3 years**of experience in a healthcare/ clinic setting
- Knowledge in medical billing software & **TPA Insurance Claims**:

- Strong ability to retain, recall information quickly and follow up on tasks or instructions with **accuracy**:

- Quick learner with strong initiative and a positive work attitude
- Able to work in a team or independently with mínimal supervision
- Proficient in computer skills
- Good Customer Service Oriented and patient focused
- Possess organizational and problem-solving abilities to manage coordinate schedules
- Proficiency in **Mandarin is essential**for effective communication with Chinese-speaking patients.
- Able to start work in short notice
- Salary based on relevant experience within the healthcare industry

**Benefits**
- **16 Days Annual Leave**:

- **Birthday Leave**:

- 13 Month AWS with Variable Bonus
- Medishield-rider benefit
- Outpatient Medical & Dental coverage
- Discounted in-house services

**Working Hours (5.5 Days)**
- Mon
- Fri: 8:30am to 5:30pm
- Sat: 8:30am to 12:30pm
- SUN & PH Closed

  • Patient Service Associate

    1 week ago

    Singapore HEY ROCKET PTE. LTD. Full time

    We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics. As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of providing excellence patient care and...

  • Patient Service Associate

    3 days ago

    Singapore CORE CONCEPTS PTE. LTD. Full time $40,000 - $60,000 per year

    About the role Join the dynamic team at Core Concepts Pte Ltd as a Patient Service Associate. In this full-time position, you will be the first point of contact for our patients, providing exceptional customer service and support. Your role is crucial in ensuring a smooth and positive experience for all our valued clients.What you'll be doingGreet and...

  • Patient Service Associate

    2 days ago

    Singapore CORE CONCEPTS PTE. LTD. Full time

    About the role Join the dynamic team at Core Concepts Pte Ltd as a Patient Service Associate. In this full-time position, you will be the first point of contact for our patients, providing exceptional customer service and support. Your role is crucial in ensuring a smooth and positive experience for all our valued clients.What you'll be doing Greet and...

  • Patient Service Associate

    2 weeks ago

    Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time

    **Summary** Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Duties & Responsibilities** - To perform reception duties including answering...

  • Patient Service Associate

    22 hours ago

    Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time

    Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Responsibilities**: - To perform reception duties including answering telephone inquiries from...

  • Patient Service Associate

    4 days ago

    Singapore CORE CONCEPTS PTE. LTD. Full time

    **About the role** Join the dynamic team at Core Concepts Pte Ltd as a Patient Service Associate. In this full-time position, you will be the first point of contact for our patients, providing exceptional customer service and support. Your role is crucial in ensuring a smooth and positive experience for all our valued clients. **What you'll be doing** -...

  • Patient Service Associate

    1 week ago

    Singapore NHG Population Health Full time

    Overview Join to apply for the Patient Service Associate role at NHG Population Health Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic's service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve...

  • Patient Service Associates

    4 days ago

    Singapore KK Women's and Children's Hospital Full time

    KK Women's and Children's Hospital Patient Service Associates (Outpatient Clinics) **Job Description**: You will register patients, schedule appointments for consultation sessions, complete billing transactions and attend to patients’ enquiries. You will also be required to assist doctors in the consultation rooms. Auto req ID 4664BR Job...

  • Patient Service Associate

    1 day ago

    Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time $40,000 - $60,000 per year

    Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logistical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed.Duties and ResponsibilitiesTo perform reception duties including answering telephone inquiries from...

  • Patient Service Associate

    2 weeks ago

    Singapore PERSOLKELLY Singapore Full time

    Our esteemed client from healthcare industry is looking for Patient Service Associate. **Responsibilities**: - Handle patient registration - Appointment booking/ rescheduling - Provide financial counselling to patients - Assist patient with Queuing system - Attend to enquiries from patients - Other ad-hoc duties **Requirements**: - Min NITEC/ Diploma in...