Business Sales Support Executive

**About Symrise AG**
Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food. Its sales of € 4.6 billion in the 2023 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.

Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Symrise - always inspiring more
**Business Sales Support Executive (Consumer Fragrance / Oral Care), APAC**
Reporting directly to the Senior VP of Consumer Fragrance & Oral Care APAC, the Business Sales Support Executive role involves coordinating APAC activities for both Consumer Fragrances & Oral Care divisions, supporting the Commercial teams. This position will provide comprehensive execution for Business as well as administrative support to ensure smooth regional coordination playing a critical role in managing internal business operations continuity.
**The Position**: The Position**:
**Business & Project Management**
- Prepare monthly APAC business report for Global updates as well as regional updates
- Create standard templates for the countries to ensure efficiency and consistency in reporting
- Be the point of contact of clients (e.g., price requests for certain countries, samples, updates on RM/Formulation/legislation changes, etc.)
- Establish regular updates (e.g. price, submissions, status of projects, global updates, etc.) to ensure a smooth flow of communication
- Build client database for easy access of information at the APAC level
- Work with the countries and legal team on the contracts (e.g., rebates, etc) and ensure proper documentation/summary of yearly payments/monitoring of timely payments
- Coordination of all incoming briefs and projects including post-processing and analyzing:

- Entering new projects in the internal project system and monitor the progress based on the targets and timeline set
- Follow up on business projects with the respective internal parties involved
- Provide internal stakeholder management on key support activities (client base, samples & documentations).

**Samples & Documentation**
- Coordination and handling of all sample requests for client projects and internal activities:

- Initiating and monitoring dispatch of samples
- Tracking of sample shipment until delivery
- Providing proactive communications for all sample related matters
- Request and order required market samples (Benchmark, new wins)
- Leading and coordinating all types of document requests (external/internal):

- Request and create documents via internal Symrise system (SAP) etc
- Liaise with Regulatory steward to create client specific documents for project submissions, claim support, conformity checks etc
- Coordination of regulatory requests and restriction analysis
- Handling and coordination of related customer communication

**Administrative Support**
- Efficiently manage the Senior VP’s scheduling of meetings, appointments, and travel arrangements, prioritizing conflicting commitments to ensure seamless scheduling
- Assist in annual budgeting process and consolidation
- Preparing, formatting, and editing documents using Microsoft Suite (Word, Excel, PowerPoint) to create professional documents and presentations
- Creating flow charts, dashboards, and spreadsheets
- Coordinate team meetings, take minutes, and follow up on action items to ensure timely completion of tasks
- Monitor and update company-wide communication platforms, ensuring accurate and up-to-date information is available to all team members
- Organize and maintain digital and physical files, ensuring easy retrieval of information
- Processing and verifying expense claims, arranging birth/get well baskets/ wreaths and generally following up open items for CF/OC Teams
- Assist in ordering stationery, pantry supplies and on-boarding for new CF/OC staff
- Assist in organizing and coordinating company-wide events, meetings, and conferences
- Assist in receiving guests and coordinating their agenda for onsite site visit
- Perform additional ad-hoc duties as required
- Business degree or equivalent, with a minimum of 8 years of relevant working experience
- Strong organizational and time-management skills, with the ability to prioritize tasks effectively and meet deadlines in a fast-paced environment
- Experience with calendar management and scheduling tools
- Experience working with regional stakeholders across APAC is an added advantage
- Driven and focused, resourceful with strong problem-solving skills, detailed oriented
- Ability to handle sensitive and confidential inform