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System Administrator

3 weeks ago


Singapore SoftwareONE Singapore Full time

Manage and monitor Office 365 services
- Administer and support Office 365 Azure and Exchange policies
- Maintain a highly secure system through proper configuration and system access monitoring
- Troubleshoot and resolve issues with user access to cloud services (Office 365 services)
- Monitor and communicate to stakeholders the performance of the services.
- Deliver a consistent process for the incident and problem escalation along with resolution
- Assist with creating policies around the proper use of Office 365 services and support.
- Administer and support Office 365 and MS Exchange policies
- Participate in gathering and analysis of business requirements for Office 365 capabilities
- Bachelor’s Degree in Information Technology or equivalent work experience
- Progressive experience in a technical help desk or a customer service environment
- Office 365 administration experience
- Experience with Azure AD and Exchange
- Microsoft certifications a plus

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday