IT System Administrator
1 week ago
**Join Our Team as an IT System Administrator**
We are looking for a proactive and tech-savvy **IT System Administrator**to join our team. In this role, you will play a crucial part in maintaining our IT infrastructure, providing technical support, and ensuring smooth day-to-day operations. managing system integrations, particularly with our ERP and WooCommerce platforms, and maintaining robust IT security practices. This role requires a proactive and hands-on professional who can support the business’s operational and strategic IT needs.
**Key Responsibilities**:
- **Technical Support**:Provide first-line IT support to employees by troubleshooting hardware, software, and network issues.
- **Cybersecurity**:Implement and follow IT security best practices to protect company data and prevent unauthorized access and lead IT security training sessions for staff.
- **Collaboration & Training**:Work closely with teams to provide IT guidance, training, and support for new technologies.
- **ERP System Administration**:Assist in ERP system (Synergix) setup, user management, and provide ongoing support as the system is fully implemented.
- **WooCommerce Maintenance**:Manage backend updates, monitor site performance, and ensure data integrity between e-commerce and ERP systems.
- **IT Infrastructure Management**:Maintain and troubleshoot IT hardware, software, and network systems.
- **System Integrations**:Work with internal teams to integrate IT systems and automate data flow where possible.
- **Data Backup & Recovery**:Establish and manage data backup, storage, and recovery protocols.
- **Vendor Management**:Coordinate with external IT vendors and service providers to ensure service quality.
**Requirements**:
- **Educational Background**:Diploma or degree in Information Technology, Computer Science, or a related field.
- **Problem-Solving Skills**:Ability to diagnose and resolve technical issues efficiently.
- **Communication Skills**:Strong verbal and written communication skills to assist non-technical users.
- **Team Collaboration**:Ability to work independently and collaboratively in a fast-paced environment.
**Preferred Qualifications**:
- Familiarity with ERP systems (experience with ERP implementation is a bonus).
- Experience with WooCommerce or WordPress management.
- Proficient in IT security practices and system integrations.
- Strong knowledge of Google Drive administration and IT support tools.
- Knowledge of cybersecurity practices and data protection regulations.
- Experience: 1-3 years of experience in IT administration, preferably in a similar industry.
**Soft Skills**:
- Strong problem-solving abilities and attention to detail.
- Excellent communication skills and ability to train staff on IT best practices.
- Ability to work independently and within a team.
If you’re passionate about IT, want to contribute to a company’s success by ensuring smooth technical operations and looking for a collaborative and supportive work environment, we’d love to hear from you
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