Director of Client Services

2 weeks ago

Singapore 1000 STEPS PTE. LTD. Full time

**Company Overview**:
Are you passionate about driving sales performance and helping businesses reach their full potential? Look no further than 1000Steps. Established in 2015 with roots in Singapore and the UK, 1000Steps has rapidly expanded its footprint, with teams globally, including in Australia,, Indonesia, Philippines, Thailand, continental Europe and New York. Our global clientele spans various industries, from burgeoning startups to established enterprises, united by a common goal: the pursuit of enhanced sales outcomes.

**About Us**:
At 1000Steps, we specialize in crafting bespoke sales and marketing strategies tailored to our clients' unique needs. Our comprehensive suite of services encompasses targeted lead generation, outbound business development, and the implementation of integrated CRM solutions. With a dedicated team of experts boasting a proven track record of success, we pride ourselves on delivering measurable results that propel our clients towards their business objectives.

**Position: Director of Client Services**

**Role Overview**:
As the Director of Client Services, you will play a pivotal role in driving our clients' success by spearheading new business sales initiatives, managing internal client relationships, and contributing to ad hoc consulting projects. Reporting directly to CEO Fraser Morrison, you will have the opportunity to make a tangible impact on our clients' growth trajectory.

**Responsibilities**:
**1. New Business Sales**:

- Lead the onboarding process for new clients, particularly for our outbound Business Development service.
- Utilize your expertise to identify opportunities and develop strategies that align with clients' objectives.

**2. Internal Client Management**:

- Serve as the primary point of contact between clients and our internal team, ensuring seamless communication and collaboration.
- Assume client management responsibilities delegated by the CEO, fostering strong, long-lasting relationships built on trust and mutual success.

**3. Ad Hoc Consulting Projects**:

- Engage in ad hoc consulting projects as needed, leveraging your strategic insights to provide value-added solutions to our clients.

**Requirements**:

- Proven track record in sales, business development, or client management roles, preferably within a consultancy or agency environment.
- Exceptional communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
- Strong analytical and problem-solving abilities, coupled with a strategic mindset.
- Demonstrated ability to thrive in a fast-paced, dynamic environment, managing multiple priorities with ease.
- Bachelor's degree in Business Administration, Marketing, or a related field; advanced qualifications preferred.

**Join Us**:
**Location**: Singapore

**Application Deadline**: [Insert Deadline]

**To Apply**: Please send your resume and cover letter to [Insert Contact Information].

At 1000Steps, every milestone begins with the first step. Join us and let's take those steps together towards success.

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