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SAP Change Manager
3 weeks ago
**About Client**: A Global Change Management Consulting Organization
**Duration**: 6 months
**Responsibilities**:
- Training:_
- Conceptualize, plan, and develop SAP system user guides and training materials in collaboration with relevant stakeholders and vendor trainers.
- Conduct skills-gap analyses and tailor training content to meet the needs of end-users across different geographies, roles, and functions
- Develop functional and technical training courses, including operational changes and associated policy/process rollouts.
- Coordinate training deployment, including scheduling in-house educational sessions and utilizing e-learning platforms.
- Evaluate learning outcomes and ensure ongoing maintenance of training programs for refresher and new employee onboarding.
- Establish and implement standard methodologies in training and coordinate system usage-related trainings.
- Communications:_
- Develop and implement comprehensive communication strategies and key messages tailored for relevant stakeholder groups.
- Research, write, edit, and measure all types of communication materials to ensure clear and concise messaging.
- Coordinate internal communications across workstreams and with corporate communications teams.
- Continually review and establish best practice guidelines for communication and engagement.
**Requirements and Skills**:
- Technical:_
- Proven work experience as a Training Manager supporting systems rollouts and organizational change.
- Experience in developing technical and business course content and conducting trainings with end-users.
- Knowledge of web-based learning platforms and modern educational techniques.
- Non-Technical:_
- Excellent communication skills with the ability to simplify technical concepts for a diverse audience.
- Strong stakeholder management abilities, including vendor management.
- Self-starter with the ability to take ownership of workstreams and drive initiatives forward.
- Problem-solving and critical thinking abilities with a focus on delivering quality outcomes.
- Ability to learn quickly and adapt to changing circumstances.
- Experience with SAP rollouts (S4 Hana and BPC) and change management certifications are advantageous.
**Education**:
- Degree holder with certification in training (e.g., Certified SAP Trainer) is a plus.