Servicenow Technical Architect

1 week ago

Singapore Advance Solutions Full time

Founded in 2008 with headquarters in Alpharetta, GA, Advance Solutions provides outstanding enterprise consulting services to customers globally. Our goal is to help our customers transform their business processes for modernization, efficiency, and scale.

Advance Solutions is looking for a ServiceNow Architect to join our team.

**Responsibilities**:

- Create and maintain a detailed view of the existing architecture.
- Establish architectural controls to ensure the correct technical solutions are used when delivering business solutions.
- Recommend emerging technology & process enhancements.
- Analyze the impact of new requirements.
- Resolve technical escalations, including responding to defects.
- Participate in process & requirement workshops, providing expertise on best practices & emphasizing streamlined processes & systems.
- Manage all updates, enhancements, patches, and environment changes with the ServiceNow platform.
- Partner to identify and resolve technical issues.
- Consult with Product Owner on Strategy, Design and Engineering of Platform
- Create target state vision through designs, standards, and patterns.
- Assess technical debt for criticality and scope.
- Advise implementation design to ensure alignment with best practice and scalability.
- Identify and communicate platform capabilities and opportunities for platform roadmaps.
- Review and approve new standards, patterns, and practices.
- Collaborate with stakeholders including developers, product owners, technology leadership, business consumers and technical governance.
- Contribute to community forums and communities of practice within the company.
- Participate in SCRUM activities: Understand team’s deliverables and communicate prioritized list of work to be delivered.

**Experience**:

- Bachelor’s in computer science, Information Systems or related discipline.
- 5+ years’ IT experience working in related workflow tools.
- Knowledgeable of ITSM, workflow development practices and techniques.
- Expertise in ServiceNow, certified as a ServiceNow Developer and Administrator.
- 5+ years’ experience in the ServiceNow Ecosystem documenting requirements,designing, and building on the ServiceNow platform.
- Experience utilizing techniques and tools including HTML, CSS, SQL, and JavaScript.
- Experience with scrum and other agile based methodology of software development.
- Clear and concise written and verbal communication skills.
- Analytical, multi-tasking and problem-solving skills.
- Ability to work effectively in a team environment with aggressive deadlines and multiplepriorities.

**Employment Type: Full-time**

**Why you should join our team?**:
ASC provides competitive compensation, generous benefits, and a professional atmosphere. ASC has a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers.

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