Wine & Whisky Sommelier
2 weeks ago
TSH Corporation Limited and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering five concepts. Quaich Bar (2 outlets) and Signature Reserve with whisky as the main theme, and The Other Room and The Other Roof which are cocktail bars.
**Overview**:
Responsible for the management of operation and supervision of wine and whisky services and inventory to the restaurant. Ensuring the highest possible standards and quality of products and services offering in the outlet to meet and exceed guests' expectations as well as budgeted wine and whisky revenue targets. The main responsibilities and tasks of this position are as listed below, but not limited to these.
- Recommend and serve the suitable wine or whisky according to the preference of the guests.
- Advice guests about the best pairs of food with wine or whisky.
- Work with Chef and Outlet Manager on menu promotion and wine or whisky pairing selection.
- Provide the best customer service to the guests in order to maximize the dine-in experience.
- Ensure high customer satisfaction by ensuring all wines and whiskies are served at the right temperature.
- Ensure communication with Outlet Manager to identify wines and whiskies that need to be upsold in order to maintain stocks.
- Maintain par levels for wine & whisky stocks, supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
- Ensure all wines and whiskies orders are received correctly, properly stored/recorded and kept secured according to company policies and procedures.
- Review sales of previous day and conduct requisition of items required for business.
- Ensure that the wine and whisky lists are updated, available and in good condition at all the times.
- Manage the wine and whisky stocks and inventory replenishment.
- Advice guests about different variety of wines, whiskies and prices.
**Job Requirements**:
- Minimum 3 years of working experience as a Wine/Whisky Sommelier is required.
- Minimum Diploma in Hospitality Management or relevant disciplines.
- Experience in 5-star hotel will be advantages.
- Minimum WSET Level 2 and above.
- Possess good interpersonal communication skills with ability to communicate with guests and all levels of colleagues and management.
- Service-oriented with an eye for details.
- Able to commit on weekends and Public Holidays.
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