IT Business Analyst

6 days ago

Singapore INTEGRATED HEALTH INFORMATION SYSTEMS PTE. LTD. Full time

The Business Analyst engages users to understand the business processes and requirements, information technology requirements, procedures or problems according to business needs. He/she acts as a liaison between users and technical staff to address questions and issues.

He/She possesses an analytical mind, and is able to see interconnections with system solutions and usability. He/she adopts a systematic approach in handling ambiguous or complex issues, and actively discusses his perspectives to arrive at effective solutions.

Identify business needs
- Liaise with stakeholders to identify business needs
- Document needs and objectives, current operational procedures, issues
- Develop detailed functional requirement documents
- Prioritise requests from multiple sources
- Propose prioritisation of user requests
- Support the development of business cases defining potential benefits, solutions to increase efficiencies of business processes and associated risks

Develop solutions
- Work with Solution Architect to identify feasible solution to the functional requirements
- Align solutions with the needs of the users
- Develop documentation and guides for the use of new or enhanced systems
- Function as the liaison between users and technical staff throughout the solution implementation cycle

Manage project implementation
- Liaise with QA team to develop test plans and test cases
- Prepare test data to satisfy user acceptance test scenarios
- Document test evidence of expected results or defects
- Follow up to clear test defects and secure user acceptance sign-offs
- Prepare User manual and conduct training
- Support planning of project timelines and resources needed

Requirements / Qualifications
- Degree in Information Systems/ Technology or equivalent
- Good oral and written communication skills, with the ability to pitch ideas and influence stakeholders
- Strong analytical skills and ability to work independently
- Has good understanding of UML and Scrum methodology
- Team player with strong oragnisation and people handling skills
- Ability to draw diagrams (e.g. Use Cases, Work flows) using non-standard tools (e.g. MS PowerPoint)
- Has positive attitude toward working, learning new knowledge and willing to take up ad hoc tasks assigned by the team

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