Avp - Site Reliability Engineer

1 week ago


Singapore Citi Full time

Previous experience of Site Reliability Engineering concepts and demonstrated practical execution of these concepts is a requirement

**Functional Responsibilities**:

- Engage Product/Technology Owners to establish business service level objectives, Service level Indicators to measure performance and then identify hotspots and architectural refinements required.
- Single Point of contact to ensure that all the work stream deliverables under the global Program are on track as planned. Key person for planning, execution and delivery End to End, facing the senior management for risks/escalations when plans fall through the cracks. Strategist who can bring the status from Red to Green.
- Confidently communicate and escalate issues and review/present exceptions on a monthly basis to the Production Resiliency Senior management & Business Exco sponsors and stakeholders.
- The successful technologist will need strong influential and social skills to help negotiate and drive all the teams involved in building production resiliency.
- Working closely with technology, infrastructure, regulatory and service operations organizations across the globe, the person will have unparalleled opportunities to work across boundaries to solve some of the most difficult problems in the financial industry today.

**Responsibilities**:

- Contribute to define and implement best practices and processes including driving compliance. Ensure transparency and consistency across teams in the region and globally.
- Develop strong relationship with development, testing and infrastructure teams to drive efficiency.
- Work closely with senior stakeholders across the WLCR business to understand and drive tooling program to improve supportability

**Qualifications**:

- 8+ years of relevant experience
- Experience with financial products, knowledge of lending is a plus
- Working knowledge of the industry and industry products and services
- Demonstrated interpersonal and development skills
- Strong scripting / programming experience with a focus on production and operational improvement
- Knowledge of support tools such as Splunk / ELK / App-Dynamics
- AWS or similar cloud technologies
- Python scripting
- Knowledge of Kubernetes/Openshift/Docker

**Education**:

- Bachelor’s degree/University degree or equivalent experience

LI-Hybrid
- **Job Family Group**:
Technology
- **Job Family**:
Systems & Engineering
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting



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