IT Desktop Support Engineer

2 weeks ago

Singapore SMART FORTE CONSULTING LLP Full time

End user support
- Assist in Operating Systems Migration and related support.
- Support and troubleshooting of hardware and software failures or problems.
- Responsible for correcting all problems associated to supported list of End User Equipment and Software.
- Provide accurate and timely documentation in IT Service Management Tool.
- Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
- Relocation of computer devices and peripherals.
- Proactive update, to guide and follow up to end users.

Job Requirements
- Diploma in Information Technology, Computer Engineering or related field
- **At least 1 year relevant work experience**:

- With **Service Desk or Helpdesk experience **would be an advantage
- Hardworking, positive attitude
- Working location at **Raffles Place **(Bank environment)
- **5 days work **(9am to 6.30pm)
- **Salary $2700 - $3000

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