Head of Loan Solutions Apac

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 18,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.
Worldwide, BNP Paribas has a presence in 68 markets with more than 193,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region.
- excluding partnerships

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

**MISSIONS**:
The Private Capital department is part of the Asset Fund Services business unit.
This job description is focused on the role of Head of Loan Solutions APAC.
Within the Private Capital department, the main responsibilities of the Head of Loan Solutions APAC are:

- To act as a key expert on Loan Administration from loan contract understanding to accounting impacts and capacity to share those skills and knowledge with a specialized team
- To be responsible of the budget follow-up, human resources management, Key Performance indicators and quality follow-up, incident management, risk management
- To manage transversal issues, internally and externally, within the bank and with external counterparties
- To represent private Capital Department in client/prospect, external meetings and actively work in collaboration with our Product & Solutions team but also be part of the client journey as SMEs.
- To be the escalation point of contact for the client in Loan Administration Tasks

**Key Responsibilities & Expected result area**:
Team Management and Build
- Be able to develop a robust Loan Administration team by sharing personal knowledge and assist technical expertise challenging topic as a role model
- Integrate new team members and promote collaboration
- organise one-to-one team meetings
- preparing and organising end of year appraisals, ensuring that the notations/comments are fair and explicit
- manage planning and resources
- help team members to think out of the box
- work with the team members to propose innovations
- ensure proper training is done within the teams
- develop the potentials in her/his team, make people evolve in and outside of your own perimeter
- participate to recruitments
- manage and anticipate human resources needs to fit with the quality and productivity expectations
- be accountable for budget and forecast
- share information from Private Capital management meeting with the teams
- frequent and organised team communication

Production Management
- Take proactive initiatives to improve productivity and to decrease costs, including setting up capacity planning and challenging the team(s)
- Monitor incidents and be responsible for closing corrective and preventive measures
- Manage problems when they occur, take necessary decisions, escalating hot topics when necessary, proposing solutions to your management
- Ensure data quality level reach expectations
- Ensure daily task such as reconciliation tasks are performed in timely manner
- Monitor incidents and be responsible for closing corrective and preventive measures
- Ensure the optimized usage of the existing Loan Solutions platform and be part of the digitalisation journey. Act as a gatekeeper to ensure efficient usage of technology to keep scalability
- Develop the scalability of the region by strengthening the Singapore based Loan Administration team but also build a nearshoring team in APAC region
- set-up a robust governance to follow-up the perimeter under responsibilities

Collaboration and harmonized approach
- Make sure that team members are following the procedures and completing the checklists properly and on time
- Participat