Digital User Experience

2 days ago

Novena, Singapore Tan Tock Seng Hospital (TTSH) Full time

**The Challenges**
The Digital User Experience (UX) Designer will support the Digital and Smart Health Office and the Hospital’s Business Transformation efforts by enhancing the end-users’ interaction of the Hospital’s digital platforms and products. He/she would work closely with the respective platform and/or project stakeholders to understand users through research and experimentation, define the users’ journey, and continually iterate to improve experiences that would effectively represent the team’s goals and intentions, which should be aligned with the Central Health Digital Strategy.
- Your main responsibilities include:

- To collaborate with the project owners and cross-functional stakeholders to gather business requirements, insights, and create user flows. To use the user flows and work with digital user interface designers to creatively design, test and implement digital solutions;
- Able to lead user experience discovery workshop to map out user requirements, workflows and translate into digital user experience requirements;
- To communicate the user experience at various stages of the design process with storyboards, user task flows and mock-up screens or high-fidelity prototypes;
- To conduct concept and usability testing and gather user feedback;
- To integrate user feedback and business requirements into ongoing product experience updates;
- To advocate for the prioritization of design centered changes, refinements and improvements;
- To collaborate with the rest of the Digital and Smart Health Office to ensure that TTSH’s digital transformation efforts are harmonized from a UX perspective, in terms of user experience, interaction and navigation.

**The Requirements**
- Degree in Graphic Design, Computer Science, Engineering, or related field.
- At least 2 years of experience in creating and implementing UX design.
- Able to appreciate the complexity of healthcare user/patient experience. Any experience in healthcare is preferred.
- Mobile and Web Portfolio that demonstrates skills in interaction design should be submitted.
- Experience in designing across multiple platforms (including but not limited to mobile, web, or hardware)
- Proficiency in design softwares such as from the Adobe Creative Suite, Sketch, Invision, etc. Knowledge and experience with coding using HTML, CSS or comparable languages is a plus.
- Skills in communicating and influencing product design strategy
- Good problem-solving aptitude and familiarity with technical constraints and limitations as designs are applied to platforms
- Ability to work on multiple projects at a time while maintaining high attention to details.
- Can work independently and as a team player.

**Job Family**
- Administration

**Working Location**
- Novena (Central)

**Working Hours**
- Non-Shift, Office Hours

**Job Level**
- Junior Executive

**Education Level**
- Bachelor Degree

  • Digital User Experience

    2 days ago

    Novena, Singapore Tan Tock Seng Full time

    Tan Tock Seng Hospital (TTSH) Digital User Experience (UX) Designer, DSHO Digital & Smart Health Office (DSHO) **Job Description**: The Challenges The Digital User Experience (UX) Designer will support the Digital and Smart Health Office and the Hospital’s Business Transformation efforts by enhancing the end-users’ interaction of the Hospital’s...

  • Management Intern

    1 week ago

    Novena, Singapore Tan Tock Seng Full time

    Tan Tock Seng Hospital (TTSH) Management Intern (HR Digital Workplace) Human Resource **Job Description**: We are looking for an aspiring digital transformer to come onboard with us, the HR Digital Workplace team. Our team focuses on exploring the creative use of various platforms and technologies in the market to better improve our user experience,...

  • Management Intern

    1 week ago

    Novena, Singapore Tan Tock Seng Hospital (TTSH) Full time

    We are looking for an aspiring digital transformer to come onboard with us, the HR Digital Workplace team. Our team focuses on exploring the creative use of various platforms and technologies in the market to better improve our user experience, streamline work processes through automation to achieve greater employee engagement and empowerment, driving more...

  • Digital Marketing Customer Experience Executive

    7 days ago

    Novena, Singapore First Konnection Pte. Ltd. Full time

    **Are you**: - **Passionate and enthusiastic about digital marketing and creating engaging content?**: - **Experienced in website management with knowledge of SEO best practices?**: - **Looking to join an organisation that truly wants to make a difference and values its people?** We are unlike any other Chinese Learning Centres in Singapore. We’re for...

  • Part Time Digital Marketing Customer Experience

    1 day ago

    Novena, Singapore First Konnection Pte. Ltd. Full time

    **Are you**: - **Passionate and enthusiastic about digital marketing and creating engaging content?**: - **Experienced in website management with knowledge of SEO best practices?**: - **Looking to join an organisation that truly wants to make a difference and values its people?** We are unlike any other Chinese Learning Centres in Singapore. We’re for...

  • Assistant Manager, Digital Services

    1 week ago

    Novena, Singapore Tan Tock Seng Hospital (TTSH) Full time

    **JOB SUMMARY** The Assistant Manager will support the Digital and Smart Health Office’s leadership and project owners in planning and facilitating business transformation efforts through digital means at the Hospital and Central Health level. He/she would aid the project owners in relevant aspects of project design, funding, implementation, scaling and...

  • Assistant Manager, Digital Services

    1 week ago

    Novena, Singapore Tan Tock Seng Full time

    Tan Tock Seng Hospital (TTSH) Assistant Manager, Digital Services Digital & Smart Health Office **Job Description**: JOB SUMMARY The Assistant Manager will support the Digital and Smart Health Office’s leadership and project owners in planning and facilitating business transformation efforts through digital means at the Hospital and Central Health...

  • Part Time Digital Marketing Customer Experience

    2 weeks ago

    Novena, Singapore First Konnection Pte. Ltd. Full time

    **Are you**: - **Passionate and enthusiastic about digital marketing and creating engaging content?**: - **Experienced in website management with knowledge of SEO best practices?**: - **Looking to join an organisation that truly wants to make a difference and values its people?** We are unlike any other Chinese Learning Centres in Singapore. We’re for...

  • Assistant Manager, Digital Incubation

    5 days ago

    Novena, Singapore Tan Tock Seng Full time

    Tan Tock Seng Hospital (TTSH) Assistant Manager, Digital Incubation (Digital & Smart Health Office) Digital & Smart Health Office **Job Description**: Looking to make your next big jump in the public healthcare sector an exciting and meaningful one? Join us in the Digital & Smart Health Office to be the difference. Being in the driver seat of the...

  • Executive, End User Services

    1 week ago

    Novena, Singapore Nanyang Technological University Full time

    The Executive, End User Services (EUS) will work closely with the Manager, EUS to manage and support the organization's IT/ AV operations. He/she will be responsible for managing IT/AV operations and ensuring that the IT/AV services are delivered effectively. He/she will also work closely with other departments and provide excellent customers’ service...