Systems Engineer

4 days ago

Park Road, Singapore Commonwealth Bank Full time

**Organization**:At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

**Job Title**:Systems Engineer - AS400/AutoSys

**Location**:Bangalore-Manyata Tech Park

**Business & Team**:CTO -GHS - Compute & Cloud SOE SAW-SCSO Service Operations & Engineering

**Impact &contribution**:Expected to work in hybrid squad across Australia and India. You will contribute to the financial well-being of our customers by ensuring that our team builds the best solutions possible using modern development practices that ensure both functional and non-functional needs are met. If you have a history of building a culture of empowerment and know what it takes to be a force multiplier within a large organization then you’re the kind of person, we are looking for.

**Roles & responsibilities**:

- Monitoring of alerts, incidents and Service Requests in the internal workflow tools
- Level 1 and level 2 support for the platforms with initial triage of incidents and service requests.
- End to end ticket handling in all workflow tools according to agreed SLAs and internal procedures.
- Common Mailbox management - incoming and outgoing communication
- Execution, creation and update of SOPs and technical documentation
- Raising and execution of changes
- Vulnerability management of above base Wintel software
- Participate in standups and backlog tickets.

**Essential skills**:

- 4+ Years of experience in relevant filed
- Exposure to one of the following platforms: AS400, NonStop, Autosys, XCOM, Wintel patching
- Administration of AS400, NonStop, Autosys and XCOM is advantageous.
- Level 2
- AS400 - Halcyon, OS patching, virtualisation
- NonStop - TACL commands, WebViewPoint Enterprise
- Scheduling - Linux and Wintel exposure and access, gil loads
- Splunk
- Jira/Confluence
- Tableau
- Programming skills
- Microsoft Office/O365

**Education Qualification**:Bachelor’s degree or Master’s degree in Engineering in Computer Science/Information Technology

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