Intern, Product Management

About SGInnovate:
Overview:
The Digital Strategy & Analytics (DSA) team is responsible for the digital transformation of SGInnovate. Be part of this exciting and pivotal effort to bring about positive and impactful changes to the organisation and the wider Deep Tech start up ecosystem. The DSA team drives and oversees progress on two fronts: (1) key digital product transformation projects and (2) data & analytics asset development. Key digital products will impact both internal and external stakeholders by optimising the platform through which we conduct our business. Data & analytics asset development entails building the data pipeline from source to data warehouse, before finally delivering insights to end user via dashboards.

If the prospect of orchestrating strategical changes that are instrumental to the growth of SGInnovate and our key sector excites you, look no further and grow your career with us today

**Responsibilities**:
The role of a Product Management Intern primarily helps to develop key products and platforms for SGInnovate. As part of our digital transformation project, the team needs to deliver useful and effective online platforms to help the various teams scale up in terms of engagements in events, workshops, jobs, and programmes. The Product Management Intern will need to assist in gathering and shaping requirements. He/she will need to oversee and manage all bugs and defect fixing work along the way. The role shall work closely with the Project Manager and Assistant Product Manager to ensure the timely delivery of quality products.

Typical tasks and responsibilities include:

- **Feature Specification**:Understand requirements and the product behaviour/functionality based on established business processes
- **Product QA**:Identify, prioritise, and resolve technical, functional, and business quality issues across use cases that are applicable to the product. Work closely with vendors to fix defects or enhance the platform.
- **Voice of key stakeholders**: Gather feedback from users of the platforms to understand how they engage with the product, make better decisions, and drive meaningful outcomes for the business
- **Others**:

- Manage User Acceptance Testing as per project timeline and prioritise tasks accordingly
- Work with the team to establish best practices for project and product management
- Manage process, standards, and procedures to minimise rework and system failures
- Assist the team in change management through the delivery of guides and/or communication materials
- Build relationships with business users to determine and resolve issues associated with systems implementation

**You may be a good fit if you possess**:

- **Tangible**:

- Interest in driving elements of product development life cycle from vision to execution (i.e. product vision, GTM strategy, driving requirements and product launch)
- Familiar with product and project lifecycle for technology products - Familiar in project management and the various methodologies (e.g. Agile, waterfall, etc)
- Familiar in conducting User Acceptance Testing (UAT) individually and with a large group of stakeholders
- **Intangible**:

- Strong multi-tasking abilities
- Professional attitude with excellent communications, writing and presentation skills
- Team player and ability to collaborate with and manage stakeholders across different teams
- Ability to connect and build relationships with stakeholders across different levels
- Ability to host and drive discussion with multiple stakeholders
- Strong interpersonal skills, negotiation skills and persuasive techniques
- Independent and resourceful problem solver
- Meticulous, structured, and methodical - Highly organised with attention to detail and can prioritise multiple demands and timelines to execute plans effectively
- Able to manage and excel in ambiguity to create structure from almost nothing
- Good to have consulting experience