Senior Manager, Strategic Leadership

3 hours ago

Singapore NCS National Council of Social Service Full time

The Senior Manager, SL (Sun Ray & Boards) is responsible for implementing the Sun Ray Scheme (SRS) across the entire SRz employee life cycle. Working with key stakeholders, the individual is also responsible for delivering on projects to continuously improve the SRS along the entire value chain.

**Implementing The Sun Ray Scheme (Entire SRz Life Cycle)**

**Talent Management**:Familiarise with assigned SSAs’ sub-sector trends, developments and SRz’s work environment. Understand assigned SRz’s work responsibilities, goals, values, development needs, and career aspirations. Facilitate and provide support for identified development interventions to accelerate their growth and fulfil their potential. Pro-actively plan rotations to align SSA’s needs and SRz career goals.

**Performance Management**:Coach and support SRz to take on and succeed in developmental, stretch assignments. Explain NCSS SRz leadership development framework and competency model to both SRz and their Reporting Officer (RO). Periodically engage with RO to understand and document progress of SRz. Provide objective evidence-based inputs on SRz performance and contributions at annual performance appraisal exercise.

**Delivering On Projects To Improve the SRS**
- Manage and deliver on projects to continuously improve the SRS. These projects span across the entire value chain:

- Outreach and engagement with Social Service Agencies (SSAs)-Corporations-Government entities,
- Flagship events - SR Lunch (Promotions & Service Awards), SR Day, etc.,
- Recruitment, selection, and onboarding,
- Talent and career management,
- Learning and leadership development,
- X-sector collaboration with other entities,
- Secondment-rotation management.
- Other areas as NCSS-SMSL strategy and KPIs evolve

Deliverables will include achieving desired outcomes, developing new processes, policies, programmes, systems, tools, documentation, etc.

**Key Dimensions**

**1. Talent Manager Role**

a. No. of SSAs managed

b. No. of SRz and ROs managed

**2. Project Role**

a. Complexity and scale of project

b. Deliverables and goals achieved

c. Budgets (as applicable)

**Personal Competencies (Strengths)**:
Team player; Proactive; Flexible; Resilient; Analytical; Decisive; Results-oriented; Ability to see different perspectives and draw connectivity

Internally, individual needs to work closely with the Strategic Manpower (SM), Membership and Communications & Marketing teams to achieve SCTG-SMSL objectives.

Externally, this role requires individual to be able to confidently engage and communicate with Senior Management of SSAs and Corporations.

**Skills & Knowledge**:
Sector & Domain Knowledge

Stakeholder Management Skills,

Communication Skills,

Presentation Skills,

Problem solving,

English Writing Skills,

Office 365 (Excel and PowerPoint) Skills

Critical Thinking (Snr Mgr),

Influencing Skills (Snr Mgr),

Coaching Skills (Snr Mgr)

**Experience**:
5 to 7 years’ work experience, preferably in a HRBP / L&D / TM role. Social service sector experience is a plus.

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