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SAP Consultant

2 weeks ago

Singapore ERP21 Pte Ltd Full time

Full Time
- Post Date: September 4, 2021 18337

**SCOPE OF WORK**
- Change Request (CR) Management. Responsibilities include tracking and monitoring of CRs raised, conduct of impact assessment, design & implement solution and facilitate users in CR testing and conduct training when necessary.
- Service Request (SR) Management. Responsibilities include tracking and monitoring of SRs raised; assessment and implementation of SRs according to operating procedures, e.g. data patching requested by users.
- Defect Management. Responsibilities include tracking of system defects reported by users; perform analysis and troubleshooting service to verify and confirm the cause of the problem; provide interim or workaround solutions when necessary to minimize disruption to operations; ensure prompt resolution to the defects reported and facilitate users in Problem Report (PR) testing.
- Prepare and submit monthly progress report on summary of CR and SR status and the incidents resolution updates to the Deputy Head/ Functional Leads.
- Review and update the relevant documentation (inclusive of ARIS diagrams/ models) to reflect changes made to the system. Examples of documentation include the following:

- Functional Design (FD) specification
- Technical Design (TD) specification

**Pre-requisite for SAP Consultant (Cross Application)**
- **Education Qualification**
- **Required Competencies and Working Experience**
- At least two (2) years of working experience in SAP Data Services (DS), including Extract, Transform, Load (ETL) development, workflows and scheduling.
- Preferably with two (2) years of working experience in SAP BO and/or Qlik Sense.
- Experience in implementation of interfaces technologies shall mínimally include ETL, Business Application Programming Interface (BAPI), Intermediate Document (iDOC), Batch Input, Direct Input and SAP Process Integration.
- Good knowledge of Oracle and Microsoft SQL databases with experience in PL/SQL and MS SQL, ASAP methodology and toolsets.
- Knowledge in Microsoft Command Prompt or PowerShell to do Batch Scripting.
- Ability to design, develop and articulate solutions based on strategic business or technical requirements.
- Ability to work independently and efficiently, manage timelines and user expectation, and produce high quality deliverables (documentation, presentations and research).
- Possess excellent communication and soft skills.
- **Security Clearance Requirement