E-commerce Specialist
5 days ago
The e-commerce Specialist is responsible for the launch, maintenance and evolution of the e-commerce websites. This position will require you to have the technical skills to assist with entire e-commerce landscape, troubleshoot production issues, plan for software upgrades, support implementations of new functionalities and to best leverage the technology available to meet business needs.
**Role and Responsibilities**:
- Full P&L ownership on e-commerce channels.
- Formulate and execute e-commerce strategies
- Lead and drive the e-commerce projects in collaborating with Marketing, Retail Operations and Merchandising team
- Develop and operate online platforms including daily operations, premium end to end customer service
- Collaborate with marketing team to formulate O2O activities and effective online campaigns to acquire new customers and maximize potential opportunities
**Innovation and Strategy**:
- Create and maintain an e-commerce plan: promotional calendar, product exclusivities, cross selling mechanisms, data
- ownership within e-commerce brands websites and e-retailers ones
- Provide SEO/SEM/ affiliation and Digital Marketing through innovation and process improvements to drive traffic
- Proactively search for new business opportunities in various e-commerce platforms
Requirements: - Degree in relevant field (preferably with specialization in Digital Marketing) - 1-3 years working experience, including strong e-commerce operation experience in a Retail, FMCG, Agency or marketplace. - Proven track record of e-commerce business - Team player and ability to work with the cross functional partners and senior management on all aspects of the business. - Knowledgeable about online design tools. - Have a hands-on attitude
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